Small Business Advisors

All your Small Business Advisors questions answered

What’s the difference between Small Business Advisors and Google Support?

What can a Small Business Advisor help me with?

Will all of my questions be answered during the appointment?

Can Small Business Advisors verify my Business Profile?

How does the service work?

How much does it cost?

What businesses are eligible to book an appointment?

Can I book an appointment if I’m not in the United States?

If I book another appointment, can I request my previous Small Business Advisor?

I don’t use any Google products yet. Can I book an appointment?

Should I use Small Business Advisors if I already have an Ads Google account manager?

I already opened a support request but I want more help with my issue. Can Small Business Advisors further assist me with my issue?

When can I book an appointment?

How far in advance can I book an appointment?

What do I do if there aren't any appointments available?

Why does the booking process instruct to choose up to 2 products?

Can I speak about a different product than the one I selected while making the appointment?

Why am I being asked for my personal and business information?

How do I manage my appointment?

What is the rescheduling policy?

What is the cancellation policy?

I’m not able to complete booking my appointment. How do I get help?

How do I join the Google Meet online appointment?

How do I share my screen?

Can I join by phone?

I can’t hear anything. What do I do?

How can I pay for the appointment?

My promo code is not working. What should I do?

I cancelled my appointment. When will I receive my refund?

How do I provide feedback?

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