I've given this business multiple chances to get my glasses right, but after several attempts, the quality was still off. I was told directly not to come back to his business and that he didn't want to serve me. This was not only unprofessional but deeply disappointing after he repeated attempts to fix the issue. Each time, I was met with dismissive and unprofessional comments. Initially, he promised same-day turnaround, but once I was there, he extended the timeline significantly. I hope he (the owner) improve how he treat customers and deliver on his promises, so others don't experience the same frustration.
As a loyal customer, I hoped for better treatment. Since he repeatedly told me not to return, I'll help him to be happy by not coming back and I'm sure I'll find better service elsewhere. One star for poor customer service! Please beware, he promise same day service just to get you in, but when you get there it does not happen as he claimed!