Zap Termite & Pest Control, Inc.

If they don't skip your service entirely, they will cut corners and insist on not providing full service because they were bought out by another company and decided that means they can scam their customers now because the new bosses said so. If they do skip your service and you call them several times to re-schedule or get an update on when they will actually come, they won't answer or return your phone call. By the time they grace you with their presence, it will be someone new that's never serviced your home before, and you'll start all over at the very beginning demanding they don't cut corners and asking to speak to the supervisor to "authorize" them to break protocol by doing a good job. Worst service ever, can't wait to be done with this terrible company.

Awful service and even worse communication. I had a technician come to a rental property in Sacramento on Friday, April 12th, 2024. He came for an inspection at the cost of $250. He was there at 8am. He told my tenants he “couldn’t discuss any issues with them.” And he left. I didn’t hear from him. I called the company at 4pm and they told me they’d have him call me when he had a chance. In the later afternoon on Friday, I heard from the technician. He told me they’d have a full written report to me by Monday, April 15th. It’s Tuesday morning, the company charged my card for $250 but there is no report from them. No phone call. No update. Nothing. Radio silence. When I pay a company for a service, I like that service to be delivered in a timely manner in the way they said it would be. I absolutely do not recommend this company. I feel like the bad guy for demanding the bare minimum. That should never be the case when working with a service company.