Zach has officially provided me with top-notch customer service for the second time! Back in June, I called him because I had a broken key, and he came within an hour. He fixed my key quickly and was extremely polite.
Today, I called him again after someone tried to charge me $500 to replace my key. Zach came within an hour, replaced my key, and let me know that I was being overcharged. I had been without a car for two days, and once I called Zach, he got me back on the road fast. He even told me, “You should’ve called me sooner!”
Best guy ever — honest, reliable, and professional. I’ll definitely be calling him again if I ever need help!