YYC Wraps

I had an amazing experience getting my vehicle wrapped at this shop! Hamza and Curtis really went above and beyond. Hamza is incredibly thorough and took the time to make sure I was happy with every detail, especially since I can be a bit picky. You can tell he really cares about getting everything just right. Curtis was awesome too and the team made me feel comfortable throughout. This is definitely going to be my go-to spot from now on for anything vehicle related. Highly recommend!

I got my vehicle wrapped about 2.5 months ago. Overall, they did a pretty good job but I am not happy with the customer service and a few areas that I hope will be fixed that I think are pretty noticeable (my vehicle is dirty in these photos). I feel like they have a good reputation and came recommended but I am not sure I would personally recommend to anyone because I don’t feel like they were considerate of my time or attention to details. Even when it came to booking a time to bring my vehicle in, the owner wasn’t super clear about confirming times or clarifying information. I was under the impression when I brought my vehicle in, they would thoroughly go through everything and order things (like the badges ahead of time) but they seemed disorganized and lacking communication between each other. Upon dropping off and picking up my vehicle, I told them that I wanted matching badges ordered. They said it wouldn't be received in time so they left one of the old ones on in the meantime. I emailed a few weeks later to check in and also requesting that a few areas be fixed. It sounded like they hadn’t even ordered them yet. I waited and finally brought my vehicle in today to find out that it was the wrong badge (wrong model) and only 1 out of the 3 badges. I work out of town and took time off work to come in so I was super frustrated (there also was a couple miscommunications prior to this too and times they had overbooked). They said it will be another 3 weeks now and I find that ridiculous to wait 3 months for badges. When you pay so much for a job, you want to feel like it’s complete and excited about how it looks. I wish they would have set up a phone call or something to get all the information before I even came in, actually ordered the right badges or confirmed prior to scheduling me in for this subsequent visit. I don’t like feeling like a company doesn’t care about wasting my time or energy. I would hope that this is an isolated experience and they are more thorough with communication to avoid experiences like mine but it didn't seem like it even phased them and the owner sounds so unbothered by any of this or trying to make it right.