Your Oasis Outdoor Care

First I would like to say is the lady in the office is awful. Takes her hours to call you back if she even does. I paid them good money to take care of my lawn and all they did was kill it and takes no responsibility for it just blame the homeowner. I tried for months to get a answer why my lawn was dieing. I thought it was the weed kill they were using because they were just try different stuff not knowing for sure what they were doing but come to find out by a different lawn company it bugs. But now they say it the bugs it happens just like that not that fast it takes more then two week for them to do that much damage. But they will not take accountability for there screw up so I guess I payed them to screw up my lawn and to buy more grass. If I were you I would not let these people on your property because in the long run it's just going to cost you more money. Once again the lady in the office is awful and don't really care they screww up your lawn. FIND A DIFFERENT COMPANY.

My st Augustine grass is completely dead, the yard is covered in weeds so I asked them to come and look and they did . Their assessment? Well there is a lot of weeds. St Augustine is not native to Florida we don’t understand why people put it in their yards. Your grass is dead and replaced by Bermuda. We will feed the Bermuda to fill in the dead grass. Or you can kill all the grass and replace the entire yard. They were supposed to get back to me the next day after they investigated the situation to see what happened, they never did. This is just simply unacceptable!

I have been using “Your Oasis” services for a few years now and I strongly recommend them for anybody who wants to keep their lawn pest free. They are very professional and thorough. They let us know when they are coming out to service our property in case we have any concerns we want them to take care of, as everyone knows, Florida outdoors can throw a lot of surprises at you on a daily basis, but Your Oasis is always ready to tackle them! They come on time and do a great job, and then send us a report of everything that has been done to our lawn including any observations they had when they were out there . They are very responsive, and are even willing to come out on days other than that scheduled if we have any kind of emergency. Their technician is very friendly, polite knowledgeable, and dependable. He takes his time to discuss issues and provide us with solutions. The whole team is wonderfully friendly and professional, from Management to technicians to operators and they’re all ready and willing to help. Thank you for a great service team Your Oasis!

HORRIBLE!!!!! I have lawn and irrigation with Oasis and in the beginning service was fine. Over time I noticed my lawn wasn't looking as healthy. Mind you my lawn was 100% healthy when Oasis was hired. The tech will say everything is "fine" on the service report when actuality it isn't and I have video proof!!! Fast forward my entire lawn is dead and I need to re-sod AGAIN!!! I briefly spoke with the territory manager; however, he was busy and stated he would call me back. That was three weeks ago. I have tried to give the benefit of doubt but customer service is HORRIBLE. Especially the female that answered the phone this morning (10/13/25). I think Julia if not then it definitely starts with a J. Of course someone from Oasis will disagree with this review and may or may not reply with their version but it's ok because I know the service I received is beyond unacceptable.

Love this company. The lawn maintenance person comes to the door to let you know he is here and takes his time to talk to you about any problems you might need to address to him. Doesn't rush in and out and leave before you even know he was there . They do a great job, too.

I’ve used Oasis for four years and have never had a billing issue. They’re proactive making recommendations, adjusting irrigation settings by season, and handling repairs without shortcuts. I even see their work through my security system. I appreciate the service emails and the yard sign they leave with the date and time. Excellent business practices and a strong customer relationship. Thank you great job, guys.

Just want to say Brian does a great job on our yard! He is the best guy I ever had to service our yard. He treats our yard like it was his own. Brian tells me what he’s going to do for our yard and also for the future. He is a great worker and asset to your company! Keep up the great work Brian! My wife and I thank you!!

Due to a move from Florida to another state I needed to cancel my lawn service. I was told that the cancellation policy was 90 days advance notice. Some things happen quickly, and this move was just that. I might expect a 30 day advance notice before cancellation, but this policy seems excessive. It certainly is not a win for the consumer who is charged for those 3 months of a vacated house. Common courtesy and decency should be a policy for any company trying to earn the consumer's respect. Without it the company is seen as greedy and only concerned about the profit margins. It's not a good common-sense business practice to put the company first and the consumer last.

I just wanted to give a quick shout out to William and Fernando They were here today to do an inspection on my sprinkles, and like always they did a great job. I can’t thank them enough. One of my sprinkler heads was broken and they quickly went ahead and repair it no questions ask I’m very happy with the customer service that I received from them. I also like to thank Angel for coming around, and making sure everything is working fine and always asking What else can he do to make the service better?. I’m satisfied with the service, thank you guys.. If you need a Lawn Service, I definitely recommend your oasis.

My yard was in bad shape last year, and this company has worked hard and my technician has gone above and beyond to correct the problem. He keeps me informed about what treatment he is applying and what to expect from it. It looks so much better now and has filled in most areas and looks healthy again. Thank you Luis and Oasis Outdoor care. Linda Madaris