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Young's Moving Service

  • Moving And Storage Service in Rogers
  • Closed
  • 4.9
    (614)
Young's Moving Service
Reviews
4.9 out of 5
(614 reviews)
4.9
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Lindsey Barhanpure
5 months ago
Do NOT recommend this company! Definition of over promise and under deliver with HORRIBLE support for any issues on your move. Everything started off well, but when we had issues with our move day taking 4 hours longer than estimated, not having a big enough truck to transport our items, and damaged items the response we got was appalling. On move day the crew doing our move spent the whole day complaining about their employer, saying the company wasn’t a good place to work for, and specifically making comments about how the owner Erika was awful to work for. On top of this we had multiple damaged items including a damaged lamp that they had never boxed despite us asking them to. And to top it off, they didn’t even send a big enough truck and left behind a bunch of our items at our old house for us to move ourselves or pay them extra to come back and get it. When I reached out to them over the weekend for support I got zero response, not even a call back on Monday. When I called again on Tuesday I very nicely asked what they could do to replace or compensate our damaged items, the response I got from the owner Erika was a nasty email that was completely unnecessarily hostile. Despite requesting to just have a nice phone call to go through the damage policy and discuss how to remedy the situation Erika shot back another email, ultimately ghosting us and not responding or being willing to work with us to remedy the issues. It’s now been a week since our move with zero path to resolution.
Nicholas Cooner
2 weeks ago
Young’s Moving Service did an excellent job for us today. The crew was extremely polite, handled all of my items with real care, and had great personalities that made the whole process easy. They worked efficiently from start to finish and made the move completely stress-free. Highly recommend them if you want a professional team that treats your belongings like their own!
Kenneth Reed
3 weeks ago
Ralph and his crew were on time and carefully wrapped all our furniture for transport. All four members of the crew were very polite and professional. Would highly recommend Young's Moving.
Aaron Arivett
a month ago
This is one of the most professional services I've ever worked with. Their initial consult and evaluation was informative and their estimate was highly accurate. Their crew was punctual, worked very quickly despite the company charging by the hour, handled my personal furniture with genuine care and made the customer experience extremely pleasant. I have very high expectations of companies I hire, so it is rare when a one truly exceeds expectations, but Young's Moving Service has set the bar. I would highly recommend them for any moving needs you may have. You won't regret it!
J Keith Wells
a month ago
Our experience with using Young's Moving Service has been great! We were very satisfied with our recent move from Northwest Arkansas to Northeast Arkansas. The company has a very professional and friendly staff. The movers were very courteous and were very careful with our belongings. They took great care of our possessions and made sure we were satisfied. The crew worked very well together. I would like to personally thank each member of the team. Please excuse any misspellings: Packers were Amber, Even, and Artero. Loaders and movers were Harold, Deion, Noah, Kevin, and Samari. Also, Chandra planned, coordinated, and followed up to make sure we were satisfied in every way. I would recommend them to anyone for short or long distances. Great company!
Kristi Towe
a month ago
Derek, Kevin and the team did an outstanding job, emptying 3 storage units and getting it all to my remodeled house safely!! I cannot recommend Youngs highly enough! They were polite, calm, and worked together in perfect harmony - I had to make them stop to eat lunch. And they worked through the damp, raw weather with no complaints. I'm proud to have shared my first meal back in my house with these guys!
Sarah Rogers
5 months ago
Hands down the best moving experience I’ve ever had! The communication was amazing! The movers and customer service were TOP NOTCH! They took care of my family’s move seamlessly! I will be recommending Young’s Moving Service to my family, friends and clients in the future! 🙌
Jonathan Alvarado
2 months ago
We had a great experience with our movers, Arturo and Quinton, from Young’s Moving Company! They were very helpful throughout our move and made it the most stress-free move I’ve ever had. They were careful with all of our belongings and secured everything in the truck really well. We did have one very delicate piece that broke during the move. They immediately took responsibility and made things right, which I really appreciated. They also offered a military discount, which meant a lot to me. Overall, excellent service and a smooth experience. I’ll definitely be using them again for our next move!
vera
a month ago
We had a lot of things moved from Bentonville to Conway yesterday (3 storage units). It was handled very smoothly from start to finish. They said they could get our things out of storage for us, we just needed to mailed them the keys. What a great time saver this was! The 3 man team of Ralph the crew leader along with Deion and Jamari made a stressful situation easy. The were cheerful, professional and so helpful in putting everything where it needed to go, and that was a lot of things. I would recommend Youngs Moving Co. to anyone that is looking for a good, reliable and responsible company for their next move. Thanks guys for a job well done!
Amber Taggard
8 months ago
I just wrapped up a move with Young’s and wanted to come and immediately share a review because of what a great experience it was. The team showed up on time, all were extremely kind and communicative, and were exceptionally hard workers. They were thoughtful and took care to move our items, both out of our home and into our storage unit, in a way that would protect them from any damage. They worked diligently and came in under budget, all while being incredibly professional and trustworthy. Even the process of booking in the first place was a breeze, with office staff that was kind, explanatory, and very helpful. Follow up emails to confirm, remind me of my service date, and give me some tips to help my experience go more smoothly were great as well. There’s a reason that Young’s is named the best of the best in Northwest Arkansas year after year. I’m glad I chose them for my personal move and will continue to do business with them and refer them to others.
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