After fixing my combo unit dryer the washer stopped working.
They twice told me "this evening or tomorrow". After the first no show I told them I could make a big window work, but I still wanted to be updated if they couldn't make it.
The second no show/no communication was when they were coming back to look at the washer they broke, and at that point I decided it's cheaper to get a more organized company than keep taking time off work.
Friendly guys with excellent reviews so maybe I just got them on a bad week?
Aside from communication and scheduling they were good, but unfortunately multiple days off work gets more expensive than replacing a unit pretty quickly.