Salesman Salahuddin is an asset for Yasin Jewellers (fronted name), he has the art of speaking to customers, can bag a sale without even trying. He is honest when negotiating although the temptation to add that extra is always at the forefront. If it weren't for his CR/PR expertise, some senior members attitude would have definitely cost the company loss of a sale today - if they have not already done from other sales or even losing sales on a daily basis. Everyone must remember (including myself)! The market is competitive; customers can and will go elsewhere if they are not given basic service/attitude.