I tried Yappy Dog once before and wasn't overjoyed, but not unhappy with the grooming experience. My dog was returned clean, tidied up and the charge of $85 seemed consistent with the market. I decided to give it another try to see if I could develop a relationship with this shop so close to my home, even though the shop is small, a little chaotic and has lots of noise with more than 2 dogs inside.
WRONG! After explaining to Sharon that I didn't want a summer cut and that I wanted her to be bathed, left a little longer, tidied up with no beard this is what I ended up with. AND, to top it off, she said she was going to have to charge me $120 (last one was $85). I flipped out - boy did she get a lap full of my outrage. She tried to say this cut took her extra work... on a dog that had NO mats and has been brushed every day of her life. She did what she wanted to do, completely disregarded what I requested and then tried to gouge me for it. I'm posting a before and after picture. Judge for yourself.