on 10th sept 2023 which is today, they did NOT turn up at all, if i did not ask i would end up waiting like a fool, came back to tell me they forgot to schedule my booking, this is only my 1st booking, unimaginable, really horrible & lousy, will NEVER engage them anymore.
beside that, just an additional note, prior to the appointment date, there is no re-confirm appointment from them too.