Woodburners & Fires Southwest

We cannot recommend this company enough From our initial enquiry through the installation they have been outstanding. Kean and Sarah helped us through the options and provided clear, helpful advice, with no sales pitch or pressure. The installation team of Niall , James and Ken were so polite, respectful and hardworking with a lovely manner. They were clean and tidy workers, very little mess which was quickly removed. The work has been done to an extremely high standard which exceeded our expectations, it looks amazing. The aftercare and ensuring we were happy on using the stove and any questions we had was fantastic. Cannot recommend this team enough.

From the start the lovely Sara gave us knowledgeable advice, resulting in us buying our first wood burner. Kean and the 3 lads installed it in a day they were polite skilful and clean workers. It was also lovely to hear Kean explaining to one of the new lads how to do things etc he is a great mentor. In this day and age it is worrying letting strangers into your property but these workers were 100% trustworthy. I will recommend this company to everyone their service and professionalism is first class. Thank you all at Woodburners & Fires Southwest.

Amazing and professional service from Kean and Sara. From the initial enquiry at the showroom to installation and handover, we're so pleased with our new woodburner. Thank you to everyone at Woodburners and Fires South West for our lovely stove, highly recommended!

I can’t rate these guys highly enough from the time and attention to detail from Kean in the initial visit to the quality Dean Forge Woodburner I now have. Nothing was too much trouble for the team who installed it, checking through out the process I was happy with positioning etc. Taking the time after the install to talk me through the controls etc. Would suggest Woodburners & Fires SW to anyone looking for a new Woodburner. Thank you so much.

From the very first moment we met Sara in the showroom we knew this was the company we wanted to do our installation, professional, friendly and knowledgeable. Good price, excellent communication, quick service, clean workers who respected my home, everyone went above and beyond to give us the fireplace of our dreams. Brilliant. Highly recommended

Highly recommend. Great service, so respectful and professional, and friendly too. Kean and Nial installed a log burner in my first floor living room, talking me through all the decisions that needed making and advising me accordingly. From arranging a quote to checking in after the installation, Sara and Nicky were fab, too. Gorgeous stove, excellent installation, left everything tidy and instructions on how to light and maintain the fire were brilliant. Thank you Woodburners & Fires Southwest.

Absolutely delighted with our wood burner! Sarah and Kean have been super helpful and very professional from start to finish! Would highly recommend! Thank you so much - Martyn and Deanna

We were really impressed with the quality of the service this company provided. Kian was excellent at listening to our needs and offering his expertise to identify the right wood burner and surrounding design. Then Steve and James followed through with a really thorough and well finished installation.They were also exceptionally tidy and we appreciated the advice at the end on getting the best use of the wood burner.

Fantastic service from the start, Kean gave us great advice regarding the stove we had, from this we decided to replace it. Again Kean helped us to find a stove which met our needs but also was cost efficient. Now we have a beautiful new stove. Look forward to seeing you in a year for the annual service and sweep. We would highly recommend.

Just had my Hetas stove installed today by Steve and James and we are very happy. The process started when we contacted Kean who is very knowledgeable and helpful. Although we live in Plymouth it wasn't a problem. Kean gave us a range of stoves to chose from to suit our budget. We sent some photographs to get an estimate. Kean did come and do a visit before we ordered our stove to check everything would run smoothly. Steve and James were very considerate by covering all our furnishings whilst they installed the stove. It was raining and they even put boards down to walk on. They used the house side access where they could so they didn't walk through the house. They were very professional and didn't rush the job leaving everything clean and tidy after. They stayed and showed us how to light it properly. I highly recommend this company. Their prices are very reasonable for a high standard of work.