Having had a business relationship with Shane Winkle in the earlier days of his business, and after the untimely loss of a dear friend of 30 years who was a plumber, I thought I would reach it to Winkles Plumbing to assist with a remodel project. Unfortunately, our experience was disappointing as there was no follow through, resulting in our losing confidence in the company. We understand that that perfection does not exist and our expectations were simple; follow through with an onsite inspection and cost the project, ultimately leading to contracting and completion. Without the ability to get to that point we decided to move on. It was further disappointing, when in the days following my call to the office to explain that the ball was dropped, there has been no call back from Winkle’s in an interest/effort to pursue moving forward with.
I’m sure that our experience is not typical of this company, nonetheless it was our experience.