We recently needed to replace all of our old windows, and after much research, scheduled a meeting with Window World of LaCrosse. We were very pleased that they were willing to drive 75 miles to meet with us. Mark, the project Mgr, was a pleasure to work with; presenting their products, options, install time-frame, and project estimate. Although we were concerned about the cost to replace all of our windows, their cost estimate was very realistic and reasonable; and we decided to move forward. A few days later, Jared, the Owner of the Company, came out to double-check all measurements and answer any other questions or concerns. Due to some concern we had about the time estimate for install, due to their busy season, Jared assured us he would do what he could to accommodate our needs. After the windows were manufactured and shipped, the office Mgr, Delana, contacted us to confirm an install date. And communicated consistently with us during the installation process. The installation went very smoothly, and the install team was professional, and very hard working and meticulous. In two days they completed install of 9 windows and all exterior trim. With all of that being explained, the bottom-line is they did a great job. Everyone we came in contact with at Window World of LaCrosse was friendly, professional, and really cared about the quality of work, and our satisfaction. The project was completed a month ahead of the original time-estimate, final cost was exactly as projected; and we are extremely pleased with the quality, look and functionality of the windows. This was a great group of people to work with, and we would highly recommend Window World of LaCrosse to anyone. The entire process, from start to finish, was a pleasure.