am writing this to warn other customers to be extremely careful when signing up for Weedex services.
I signed up for a 1-year subscription and was required to keep autopay active at the time of enrollment. I paid the entire year in full upfront. After making that full payment, I removed autopay because I had absolutely no intention of renewing the service after the contract term ended.
Once the one-year period was over, I was not clearly notified of the exact expiration date, and no one contacted me to confirm whether I wanted to renew. Despite autopay being removed and no renewal agreement in place, Weedex continued servicing my property two additional times without my authorization.
At no point did they call, or request confirmation before performing those services. However, once the services were completed, they suddenly began calling repeatedly to demand payment.
Even more concerning, they have stated that if I do not pay for services I did not authorize or agree to renew, they may send the balance to collections.
Let me be very clear:
• I paid in full for the agreed one-year contract.
• I removed autopay specifically to avoid renewal.
• I did not request additional service.
• I did not sign or verbally agree to any extension.
Continuing service without confirmed renewal and then pressuring a customer for payment — including threats of collections — is not acceptable business practice.
It is especially troubling that there was no proactive communication when autopay was removed or when the contract ended. The only time they became proactive was when it was time to collect money.
Customers should be extremely cautious:
• Get written confirmation of cancellation and contract end dates.
• Request written acknowledgment that service will not continue.
• Do not assume removing autopay automatically stops service.
• Document everything.
Transparency and consent matter. A customer should never feel pressured into paying for services they did not explicitly agree to renew.
I strongly encourage anyone considering this service to fully understand the renewal terms before signing.