We Smile Dental

Came into WeSmile dental to just get a cleaning and ended up having them become my main dental office. The team is absolutely amazing any day of the week you come in. Communication about what’s going on in my mouth is always so clear. I absolutely love this office and would recommend it to everyone

This office has completely changed how I feel about going to the dentist. The care is outstanding, and the entire team is wonderful. I’ve been seen by multiple dentists here, and every single one has been professional, gentle, and attentive. The dental assistants, hygienists, and front desk staff are all incredibly kind and welcoming, which makes such a difference. After years of negative experiences elsewhere, I came in expecting another bad one, but I was pleasantly surprised. I truly feel supported and cared for every time I come in. It’s rare to find a dental office where everyone is consistently this great. Highly recommend, especially if you’ve been nervous about dental care in the past.

You always have to wait EXTRA long even with an appointment. Ask them about if they can give me a heads up before hand if there are delays and the front desk people just say “I don’t know” or that they cannot do that. Like seriously… I’m sure latest 30 mins before the appointment surely you can tell if things will be delayed. I waste so much time just sitting in the waiting room. I made an appointment for 2pm and waited until 245pm on a workday!! You have work I have work like please be considerate of people’s time. For the record this EXTRA waiting time has happened multiple times !! Omg more problems. Literally in another Invisalign appointment right now which I was told I would pick up my next trays and lord and behold an assistant comes telling me we’re just doing photos and scans. Like what?! Not only did I have to wait EXTRA time, I’m here for something that I didn’t even know about?! AND have no trays?!?!?! There’s also miscommunications all around especially when receiving the first set of Invisalign. I was told one month from first appointment that I will receive a call to go in. Took basically 2 months. I kept calling to check in worried that they scammed me and the front desk person never knows what is going on. Claiming that he cannot see the records. Honestly I was so close in reporting this place as fraud since they have already charged me but would not give me any details. Seriously…. Shouldn’t the receptionists be more diligent with notifying the patients …..

Great office! The staff were nice and very welcoming. Had to make a quick change in dentists and they were more than willing to help me out. Will be going back again, may have found my new dentist.

I am a firm believer that dental care is crucial to our overall health, supporting the adage that "Health is wealth." With this in mind, I chose We Dental Astoria after finally obtaining dental insurance through my employer. The staff at We Dental Astoria left a positive impression on me with their welcoming and professional demeanor. However, I must express some dissatisfaction with the current trend in the dental industry, which I observed during my visit. The process is not merely about getting a cleaning anymore; it feels increasingly commercialized. It appears that the primary aim is to charge for additional services like like deep cleanings or cosmetic dentistry via financing. This approach made me somewhat uneasy, as it reminded me of being pressured into considering a timeshare during a vacation in the Dominican Republic—an experience I prefer not to relive in a dental office. If you're going for straightforward dental services and can navigate through the upselling, the staff here might make your visit pleasant. But if you're wary of feeling pressured into unnecessary additional services, it might be something to consider before scheduling your appointment.

I can honestly say my experience at WeSmile Dental this May has been amazing. From the moment I walked in, I felt welcomed with professionalism, kindness, and genuine care. The front desk made the check-in process smooth and easy, and the office itself is clean, modern, and very inviting, which immediately helped me feel comfortable. What really makes WeSmile Dental stand out is how attentive and patient the entire team is. They took the time to listen to my concerns, answer all my questions, and walk me through everything in a clear and simple way. I never felt rushed or pressured, which I’ve experienced at other offices before. Here, you can tell they truly care about your comfort, your time, and your long-term dental health. The dentist and hygienists were gentle, thorough, and very detail-oriented. They made sure I was comfortable the entire time and kept checking in to make sure I was okay. I usually get nervous at dental appointments, but this experience completely changed that. Their calm and friendly approach made everything feel easy and stress-free. I also really appreciated how transparent they were. They explained all of my options clearly, helped me understand what was necessary and what wasn’t, and made sure I felt confident before moving forward. There were no surprises—just clear communication and great care. The technology they use is another big plus. Everything felt modern, efficient, and well organized. You can tell they put a lot of effort into creating the best experience possible for their patients. Overall, WeSmile Dental has completely changed how I feel about going to the dentist. It no longer feels like something I have to do—it’s something I feel good about. If you’re looking for a place that combines professionalism, care, and a great overall experience, I highly recommend WeSmile Dental. They really go above and beyond.

Update 12/20: I spoke with an assistant on 11/17 and signed forms for my x-rays. I was told I would receive them within 7-10 business days. I have emailed 3 times asking for updates with no response. This place is a joke. Update 9/13: Still no sign of my records. No HIPPA form. I call and the “HIPPA form Person” is always out to lunch. So much for my time huh?? Update: I still haven't received my records! What's up with that? TLDR: This establishment does not respect patient time nor do they communicate. I have been a patient of the Astoria location for more than three years. After no confirmation about a six month cleaning, I called the front desk and they told me that Astoria was no longer taking cleaning appointments. There was no explanation why. They asked me to go to the Jackson Heights location, but I explained that I want to stay local. I found a new dentist, and asked for my records to be sent. I was called back by a partner who promised a free cleaning and told me that they were now taking patients at Astoria again. This was over a three-week span. I accepted, but then thought better of it, and called back to cancel my new appointment and once again ask for my records to be sent to my new dentist. In the last two weeks, I have asked for my records to be sent three times. They continue to call me and ask me to stay. My records have not been sent. I am not interested in staying at the practice. I would like my time and my request to be respected. I want my medical records!

I started to be a patient of the Astoria (Broadway) location around April 2025, at the beginning they gave me the best attention, I believe the son of the owner himself, called George, sat with my husband and I to explain the process and everything, we agreed on having a treatment of deep cleaning, regular cleaning, extraction of wisdom teeth and invisalign. The total of all this was going to be $12,000, but the insurance was going to cover $8,000, leaving $4,000 left, that day we paid $1,700 on our credit card, and we financed the rest with Cherry, which I am still paying to this day. The attention from the front desk and the dental hygienist was good, but there was always miscommunication from both parts, the hygienist was telling me one thing (like one day we gonna do both of the sides of my mouth for a deep cleaning, and the front desk was telling me no, just one side) and that got me confused on multiple occasions. They extracted my wisdom teeth, and help with the follow up after the procedure, but after that I had to chase them for the next cleaning, and for the invisalign treatment we agreed on, I asked multiple times to talk to the person we talked on the beginning, to clarify if maybe I was wrong about what we agreed on, but there was ALWAYS excuses, I haven’t talked to this person to this day, also I asked for my radiography and they took too long on sending it to me, and not the complete one, just a partial radiography, I also asked for my records and they said that “they lost them, mine and most of the patient’s records”, and finally after weeks they send me a “receipt” of what I paid for but it looked like they just made it up. I usually don’t like to leave negative reviews unless I think is necessary, so other people don’t waist their time with these unprofessional people.

went to the clinic and from the moment I walked in, it felt very warm and clean. Then I had my cleaning with the hygienist, and everything was lovely. I 100% recommend this place. They truly deserve 5 stars!

Had a very nice experience here. I came because of an app I use called Neon Coat and was happy i did. I loved the staff, very friendly and helpful! facilities very clean and cutesy as well!(: