We Smile Dental

This office has completely changed how I feel about going to the dentist. The care is outstanding, and the entire team is wonderful. I’ve been seen by multiple dentists here, and every single one has been professional, gentle, and attentive. The dental assistants, hygienists, and front desk staff are all incredibly kind and welcoming, which makes such a difference. After years of negative experiences elsewhere, I came in expecting another bad one, but I was pleasantly surprised. I truly feel supported and cared for every time I come in. It’s rare to find a dental office where everyone is consistently this great. Highly recommend, especially if you’ve been nervous about dental care in the past.

You always have to wait EXTRA long even with an appointment. Ask them about if they can give me a heads up before hand if there are delays and the front desk people just say “I don’t know” or that they cannot do that. Like seriously… I’m sure latest 30 mins before the appointment surely you can tell if things will be delayed. I waste so much time just sitting in the waiting room. I made an appointment for 2pm and waited until 245pm on a workday!! You have work I have work like please be considerate of people’s time. For the record this EXTRA waiting time has happened multiple times !! Omg more problems. Literally in another Invisalign appointment right now which I was told I would pick up my next trays and lord and behold an assistant comes telling me we’re just doing photos and scans. Like what?! Not only did I have to wait EXTRA time, I’m here for something that I didn’t even know about?! AND have no trays?!?!?! There’s also miscommunications all around especially when receiving the first set of Invisalign. I was told one month from first appointment that I will receive a call to go in. Took basically 2 months. I kept calling to check in worried that they scammed me and the front desk person never knows what is going on. Claiming that he cannot see the records. Honestly I was so close in reporting this place as fraud since they have already charged me but would not give me any details. Seriously…. Shouldn’t the receptionists be more diligent with notifying the patients …..

I started to be a patient of the Astoria (Broadway) location around April 2025, at the beginning they gave me the best attention, I believe the son of the owner himself, called George, sat with my husband and I to explain the process and everything, we agreed on having a treatment of deep cleaning, regular cleaning, extraction of wisdom teeth and invisalign. The total of all this was going to be $12,000, but the insurance was going to cover $8,000, leaving $4,000 left, that day we paid $1,700 on our credit card, and we financed the rest with Cherry, which I am still paying to this day. The attention from the front desk and the dental hygienist was good, but there was always miscommunication from both parts, the hygienist was telling me one thing (like one day we gonna do both of the sides of my mouth for a deep cleaning, and the front desk was telling me no, just one side) and that got me confused on multiple occasions. They extracted my wisdom teeth, and help with the follow up after the procedure, but after that I had to chase them for the next cleaning, and for the invisalign treatment we agreed on, I asked multiple times to talk to the person we talked on the beginning, to clarify if maybe I was wrong about what we agreed on, but there was ALWAYS excuses, I haven’t talked to this person to this day, also I asked for my radiography and they took too long on sending it to me, and not the complete one, just a partial radiography, I also asked for my records and they said that “they lost them, mine and most of the patient’s records”, and finally after weeks they send me a “receipt” of what I paid for but it looked like they just made it up. I usually don’t like to leave negative reviews unless I think is necessary, so other people don’t waist their time with these unprofessional people.

We Smile Dental in Astoria is the real deal. I’ve never felt this comfortable at any dentist before — the team is welcoming, the office is beautiful, and the care is top‑notch. I’ve sent friends and family here, and every single one came back saying the same thing: professional, gentle, and genuinely kind. They make going to the dentist feel easy, and that’s rare. If you want a place that truly delivers, this is it.

went to the clinic and from the moment I walked in, it felt very warm and clean. Then I had my cleaning with the hygienist, and everything was lovely. I 100% recommend this place. They truly deserve 5 stars!

Came into WeSmile dental to just get a cleaning and ended up having them become my main dental office. The team is absolutely amazing any day of the week you come in. Communication about what’s going on in my mouth is always so clear. I absolutely love this office and would recommend it to everyone

Had a very nice experience here. I came because of an app I use called Neon Coat and was happy i did. I loved the staff, very friendly and helpful! facilities very clean and cutesy as well!(:

Stay away from those scammers. Don’t fall for the reviews. The staff literally made you leave a “good” review while standing next to you, it seems almost forced. Which explains the inflated review. Also they try hard to sell you the Invisalign. Last year in February, I went to We Smile Dental for a simple wisdom tooth removal. I knew they did not take my insurance, but I was ready to pay upfront for the extraction, and they confirmed over the phone that this worked for them. Once I arrived, instead of focusing on the wisdom tooth, I was aggressively pushed into a treatment plan that included Invisalign, deep cleaning, and tooth whitening. These were things I clearly did not need, but they made it seem like my world would fall apart if I did not agree. I was convinced to sign a $7,000 plan with a 30% interest rate through Healthcare Finance Direct (HFD). The very next day, I emailed HFD to cancel the loan. They told me they could not do anything without the provider’s approval. In the meantime, the clinic only extracted one wisdom tooth. The following week, I went back to the provider to ask about canceling the plan. He smiled and said, “What do you mean by CANCELLED?” in a way that made it obvious he thought the idea itself was ridiculous. At that point, feeling stuck, I went along with the treatment plan. I completed the deep cleaning and was told I would receive my Invisalign within a few days. That never happened. After the deep cleaning, communication became nearly impossible. There was no email address to contact, calls were rarely answered, and I kept being told there was construction going on. The person handling finances was never available, and the hygienist who convinced me to sign the plan was unreachable. While dealing with this, my financial situation was getting worse. I continued emailing HFD asking to cancel. After almost three months of back and forth, silence, and excuses, I suddenly received a text from the clinic saying my Invisalign was ready. Only when I kept pushing did everything suddenly become “ready.” By then, I had had enough and decided I needed to cancel no matter what. I did not take the Invisalign even though I paid for it because I was that frustrated with them. That was the second dumbest and also the bravest thing I’ve done. The first, of course, was stepping into their clinic. After countless calls and emails, I eventually spoke to the hygienist who enrolled me, but only through a video call. I told them I would pay whatever the actual procedure cost was because the interest was continuing to increase. I was then told I owed around $4,000, despite already having paid about $1,200 in payments and $500 upfront. Later, HFD confirmed that the $500 upfront was taken by the clinic, not them. I am a low‑income person living paycheck to paycheck and new to this country and its healthcare system. Looking back, I believe I was taken advantage of because of my lack of knowledge and fear in the moment. I paid the remaining balance in one lump sum just to stop the interest from growing and to protect my credit. That payment wiped out my entire savings. I finally got out of this situation in July, at a huge financial and emotional cost. What makes this worse is their online rating. The way staff stand next to patients and pressure them to leave positive reviews is extremely forced. I am leaving this review late because there was a lot to say, and I never leave bad reviews. This is the first time I have felt it was necessary. This experience was misleading, predatory, and financially damaging. I would never recommend We Smile Dental to anyone.

BEST DENTIST VISIT EVER!! I am so happy I found we smile!! The people here are so friendly and took great care of me and my teeth! So kind and respectful!! They even had a cute brush bar & you were allowed to play your own requested music from YouTube during your visit!! So cool and so happy I found my new dentist!!

I have been a patient since 2023 and called recently to request that my X-Rays be sent to another office. I was told that due to a system issue(with no timeline of resolution) the office is unable to access my past X-Rays. I asked if they were able to print them at the office and I would come pick them up but was told that they were unable to access them at all and that I would need to come in to have new X-Ray's done. Why would I get more X-Rays done at an office that can't even provide me with the last ones? It was a very frustrating experience and is now causing issues at my new dentist's office because they need copies of the past X-Rays for insurance billing purposes. I am also pretty positive that this is a HIPPA violation. Patients have the right to access and receive copies of dental records and the office must provide them within 30 days. “System issues” do not eliminate this obligation if the records still exist and if the records are permanently lost then that needs to be provided to patients in writing.