Wayne Fence

Wayne Fence installed a chain-link fence in my yard in July 2020. I was happy that they were able to do it quickly, especially during the pandemic. I did not care for the sales person I worked with but the fence installers did a nice job. When my wooden fence needed replacement in March 2024, their price was better than another fence installer, so we decided to use them again. The wooden fence was installed in April 2024. As the year went by, there were two fence panels whose color did not match the rest of the fence. Finally in June 2025, when it became obvious that they were the only two fence panels that were changing color so drastically, I reached out to Wayne Fence through an email and included photos of the mismatched fence panels. I did not hear back from them. I found out in August 2025 that part of my wood fence was leaning onto my neighbor’s property, and we needed to have it fixed. Starting in September, I called Wayne Fence a couple of times and was told someone would return my call and no one did. In October, I decided to email them and included the property line issue and the mismatched fence panel issue and finally heard back from someone. Someone came to my house on October 29 to look at both issues. The mismatched fence panels look so different that the man questioned whether Wayne Fence had been the ones to install those two panels. He took photos of the whole fence. The properly line issue was finally fixed on December 12. Only after asking again about the mismatched fence panels did someone tell me that the panels are different due to weathering so they won’t replace them under the warranty. I asked about these fence panels several times over our emails and nothing like that was ever stated before. Also, it seems odd that weather would cause only two panels, the last two to be installed that day so perhaps not from the same batch of material, to look so different. While the initial installation went up in a timely manner and was a decent price, having to get in touch with them regarding things that needed fixing has been quite frustrating. 3/4/26 An update that I still have not heard back from someone from Wayne Fence who can explain to me why these two fence panels have changed dramatically when compared to the rest of the fence.

Joe was extremely professional and provided a very quick turnaround time. He took the time to thoroughly answer all of our questions and carefully explained every step of the process. We truly appreciated how patient and knowledgeable he was, which made us feel confident and comfortable choosing their company. We highly recommend working with Joe and his team!