Wayne County Towing

Phenomenal Customer service! What was a really tough day was eased with such great people from the truck driver to the office staff everyone was kind and helpful. Had to use them twice, the 2nd time was only because the first guy was a no call no show. They take time to confirm and are kind and understanding regardless of the situation or time of day. Top Notch Customer Service and I would recommend them to everyone!

I don’t think I’ve ever left a review for anything but I will for yesterday! My car decided to turn off on my way back home and I was 90 miles from home. Price was good considering the drive was an hour and a half and the guy that came to get my car was phenomenal as well! I believe his name was Luis, but overall good experience. Recommend highly!

I commute from Youngstown to Akron for work. Once I arrived yesterday, my Ford would not engage in both reverse or drive gears (dial). Two local dealers could not service me, but my hometown dealer could. So I called my insurance towing service, and fortunately for me, Wayne County Towing was dispatched in a reasonable amount of time. Oscar arrived, and was a true gentleman. Very professional, courteous, and personable. He efficiently secured my vehicle on to his rollback flatbed, and then drove us 43 miles to the dealership. We enjoyed great conversation, and Oscar has great taste in music! I am very grateful for Oscar and his service. If you are ever in need of a tow, you can count on Wayne County Towing. And I hope you get Oscar! Mark H

Cant say enough good things about Mike. I put my truck in the ditch, seriously in the ditch and close to going further. Mike showed up, polite, professional and great attitude. He got our truck out completely safe and no damage. Very personable and knows what to do. Thanks again guys

I was connected with Wayne’s Couny Towing company once I submitted for roadside assistance. Mike came to our rescue. I was stranded with my vehicle unable to start. Mike was humble, personal, knowledgeable, and tried a few things to start my vehicle before tow. He delivered the car to the dealer for repair as promised & followed up with a pic & message stating my car made it to the dealer promptly. Thank you for making a stressful situation easy on us. Great customer service!

So, I need to get my car towed to a shop on Thursday night, and so I used roadside assistance through my insurance provider. No tow company locally was a available, so they put me in as a higher priority, and then Wayne County Towing llc got the call. They came to the rescue and their driver Kevin was absolutely phenomenal! Their dispatch and driver were friendly and kept me informed. The driver arrived exactly when he said he would, got my car to the shop safely, and unloaded my car perfectly in a spot. 10/10 would recommend them, they service all of Ohio, and I will definitely use them again if ever needed.

Fantastic Service!! Wayne Country Towing is a great towing company to work with. After they were contacted by using my Ford Pass app, the dispatcher gave me a time to expect their arrival. As the time arrived, there was more communication as to who would be arriving and a more precise time. When the tow truck arrived, the two gentlemen were extremely courteous and friendly. They answered all of my questions and were very well informed and knowledgeable. They loaded my vehicle and were on their way to the destination I had chosen to have my vehicle taken to in a very short time. The dispatcher was very easy to work with as well. She provided invaluable information as soon as they received the order for my towing through the app. She continued to keep me updated throughout the entire process and was very pleasant to deal with in all communications! She answered all questions I had and was very knowledgeable. I will definitely choose Wayne County Towing in Wooster, Ohio for all my future towing needs!! THANK YOU FOR EXCELLENT SERVICE from beginning to end!!

GREAT SERVICE! They were very professional and arrived on time. They were very quick and careful with my vehicle loading it onto there truck. Very friendly and accommodating. Would highly recommend their services! Thank you Wayne County Towing!!

Luis was amazing!!! My car lost all power and he took the time to charge it as he dropped it off at the dealership to get the windows up so it didn’t rain inside. He was super friendly and very knowledgeable!!

Grateful for the professional service and kindness after a frightening moment on the highway at night. Kevin took great care of my car and got me where I needed to go safely. If I need a tow in northeast Ohio again, I know exactly which company to call.