Wayne County Towing

I was stuck yesterday in a customer's steep driveway and could not get out - ice covered by snow. My insurance company contracted with Wayne Towing, and they did a remarkable job of pulling my car up that hill. I had a long wait due to my location, but when Rod showed up he went right to work and had me back on the road in about 15 minutes. Very professional and courteous. I would definitely contact them again.

A fantastic experience end to end. Prompt service with great care taken to move the car from its precarious position back to home for repair. Driver was attentive and punctual.

Fantastic Service!! Wayne Country Towing is a great towing company to work with. After they were contacted by using my Ford Pass app, the dispatcher gave me a time to expect their arrival. As the time arrived, there was more communication as to who would be arriving and a more precise time. When the tow truck arrived, the two gentlemen were extremely courteous and friendly. They answered all of my questions and were very well informed and knowledgeable. They loaded my vehicle and were on their way to the destination I had chosen to have my vehicle taken to in a very short time. The dispatcher was very easy to work with as well. She provided invaluable information as soon as they received the order for my towing through the app. She continued to keep me updated throughout the entire process and was very pleasant to deal with in all communications! She answered all questions I had and was very knowledgeable. I will definitely choose Wayne County Towing in Wooster, Ohio for all my future towing needs!! THANK YOU FOR EXCELLENT SERVICE from beginning to end!!

Wayne County Towing went above and beyond to make a long-distance tow simple and stress-free. They coordinated smoothly with updates along the way and even called before pickup and upon arrival. The driver was friendly, professional, and accommodating, and they made great time getting my car safely back home. Highly recommend this company for anyone looking for dependable, customer-focused towing service.

GREAT SERVICE! They were very professional and arrived on time. They were very quick and careful with my vehicle loading it onto there truck. Very friendly and accommodating. Would highly recommend their services! Thank you Wayne County Towing!!

This company went above and beyond to help me. Great communication and service from both the owners and the driver. They were understanding, empathetic, patient, and thorough at every step of the towing process. I'm so grateful to have had their help in a really terrible situation, and I would highly recommend them!

Kevin was professional and knowledgeable. He ensured we and our car arrived home safely. I am truly grateful for his help and will definitely use Wayne County Towing should we need help in the future. Thank you Kevin!

I was headed to Cleveland for work on 7/2/2024 in a company vehicle. About 30 minutes outside of my first stop, my tire blew on the side of 71. It took a while to get ahold of the company’s insurance people to schedule a repair. As soon as they contacted Wayne county towing, I got a call from kody. After being stranded for almost an hour and a half it was amazing to be updated. Kody gave me multiple calls letting me know his ETA and where he was. He had my tire fixed in less than 20 mins from arriving & back on the road. This is the first time blowing a tire especially blowing one going 77mph and being in this type of situation so it was great having a friendly tow mechanic to keep me grounded. I was shaken up and crying right before he got there because I was stressed out, his kindness helped me realize everything was going to be okay. I appreciate him letting me get on the road first & following me for a few miles to make sure the tire was perfect. Thanks kody you did great.

Wonderful experience all around for a shitty situation. They were prompt and very professional. I felt like my truck was in good hands. I would recommend them to anyone!!!!

Retrieving our 2019 pick up truck out of an extremely narrow garage seemed like an impossible task. DAVE with all his experience, knowledge and man power was able to use lift jacks to navigate the vehicle carefully out of the garage. There was no neutral overdrive option, wheels were locked and turned, but that didn't have DAVE intimidated. Expertise, patience, back breaking man power and a consitent smile navigated the truck out of the garage without a single blemish. Raised by a mechanic I could see the job could have gone much quicker with another person on board however he would not let me assist in any way. The night before another towing company was called and they would not even attempt to retrieve the vehicle and were youtubing instructions. Thank you DAVE for being consiencous in a world where customer service is not a prioriry!