Alyssa Zwicker4 months ago
We had gotten a quote from another company that doubled in price with no explanation on the formal invoice. We immediately called Watershield and start to finish it was an incredible experience. Not only did they give me a detailed list of what needed to be done Josh took the time to explain why it was needed and how it would help. I got a formal invoice within 24hours that was identical to the verbal quote.
When they came to do the work, the crew, led by Mitchell, was incredibly professional and personable, even taking the time to make sure my cats and kid weren't frightened or able to get in the way of potentially dangerous equipment. They let us "inspect" at each stage, gave a clear timeline, and even swept and mopped after themselves on the way out. There were no hidden fees, everything from the first phone call to the courtesy message after work was completed was polite and friendly. And the work itself comes with a transferrable guarantee so if you sell the next owners can rest easy knowing their basement will stay as dry as the day they bought it.
If your basement has so much as a trickle in one corner I highly highly highly recommend this incredible group to fix it for you.
Professional, affordable, and friendly, I cannot recommend them enough.