WaterShield Atlantic

To find a company that comes when expected, on time and does not exceed the reasonable quote given is rare; even rarer is the exceptional customer service and quality of the work conducted. Our unwanted basement indoor fountain has been repaired and we are sleeping so much better without the anxiety of a leaky basement. We couldn't be happier with Mitch and Josh.

Right from my first call for a quote, all communications were prompt and honest. When Josh first dropped by, he listened to the water issue I was having in the basement and recommended what was needed. Within the next 24 hours, I received a quote. Not only were they the fastest to reply, they also had the best price (compared to two other companies). Mitch was the one who led his team for the renovations. I appreciated the fact that he introduced his crew. All of them were polite and friendly. Before starting work, Mitch took the time to discuss the plan to make sure I was on the same page. The work was done efficiently and professionally. They cleaned up nicely too. Both Josh and Mitch seem to be sincere people who love and care about what they do. So I definitely recommend their service and will use them again in the future if needed! p.s. I can't testify to the outcome yet as I need to wait for a downpour. Updates : May 9, 2023 - we had a good downpour over a few days and the sump pump worked great! Our basement was dry.