⭐ 1 Star (If I could give 0, I would!)
Absolutely the worst cab service I have ever used. I booked a cab with Waterford Taxis for 8:00 AM yesterday — a very important trip as I had a flight to catch. I spoke to a girl named Deepali the day before, clearly explaining that I had to catch my flight. I even confirmed multiple times, including 30 minutes before pickup, and was told the driver would “definitely be there.”
At 8:00 AM — the exact pickup time — they cancelled my booking without any prior notice or explanation. No call, no message, absolutely nothing. I was left stranded and scrambling to find alternative transport at the last minute. My entire travel plan was completely ruined because of their unprofessional, unreliable, and careless service.
This is by far the most disappointing experience I’ve ever had with any cab company. If you value punctuality, reliability, or basic customer service, avoid Waterford Cabs at all costs. I sincerely hope the owner sees this review and takes action to fix such unacceptable behavior — because this kind of negligence can seriously impact people’s lives.
Never again. Totally untrustworthy.