Warren Restoration

We had an unexpected water damage issue in our home and called Warren Restoration. Tammy responded immediately to our call and had a team out within just a couple of hours to begin the drying process. Throughout the entire process, Tammy communicated regularly, monitored the progress closely, and consistently checked in to make sure we had everything we needed. It was clear she genuinely cared about both the restoration and our peace of mind. The team was professional and respectful of our home.

Absolutely top notch service for mitigation at our home. Tammy and her crew are all very professional and knowledgeable. This is a service that nobody ever wants to have to use but this team made us feel secure in our decision to call Warren Restoration.

I call customer service about my situation. Tammy called me back immediately to let me know she was on her way. From that point on, she handled everything. She called for clean up and plumber. She is also meeting with my insurance adjuster. Extremely professionalism and service was exceptional. I highly recommend Warren. Today was last day working with Warren. Justin and Porter came in this morning removed the remainder of carpet. Cleaned the floor and spayed for mold prevention. . Replaced all the furniture. Both guys were polite and efficient.. A company is only as good as their employees. Tammy and her team (Justin and Porter) did a great job.

What started as an excellent process turned problematic. I reached out in May of this year for some remediation after discovering a leak. I paid 80% upfront and pending the 20% until work was complete. Walls were removed, equipment for the remediation installed, and waited the timeframe for the moisture to where it should be. This was about a month process. Discovering that more work would be needed, I got the repair completed so they could continue their work. They came and got the equipment out and said they’d have a contractor come out to quote the work. I followed up 2 weeks later. “I’ll get back to you” In that time, the rest of the funds was charged on the card I provided even though the work wasn’t fully completed. I called for an explanation and was never called back. Called again the following week. “I was told the work wasn’t completed”. It was not. I reached another individual I had been in contact with. “I’ll get back to you”. A week later nothing. Reached out again, “sorry, let me find out for you” this was 2 weeks ago It is now 4 months later from the start of this project, and I still am down to the studs with no additional contractor quote, funds paid without work being completed, no communication, and delayed as long as I could to write this review. The communication upfront would have been 5 star. But that quickly went downhill once they got their money. Photo of incomplete work taken at the time of this review

I was referred to Warren Restoration by a contractor that I had previously used. The initial call to Warren Restoration was a positive experience; however, the experience only got better once Tammy from WR called and immediately came out to assess the problem. Tammy is an exceptional project manager and kept me informed throughout the remediation process. There were folks at my house each day for just over three weeks and Irban, Omar, Porter, and the others were very professional and always communicated where we were in the process. I would highly recommend Tammy and her crew at WR for needed issues related to water damage.

Ashton and Tevin were the technicians on my job in Kenmure Country Club . What a great job they did on the remediation of my kitchen floors a bathroom and a crawl space. They were professional and helpful. In addition they always kept me informed about the job progress and always called with the time of their arrival and were spot on with timing. I would want them on my team.

I recently had the opportunity to meet and work with Tammy Howell of Warren Restoration. From the very first “hello,” her grounded presence and calm focus will put you at ease. Calling Tammy thorough is an understatement—she brings deep experience, sharp knowledge, and the steady confidence to handle any situation with speed and accuracy. Have questions? Tammy has answers. Feeling nervous or overwhelmed? She meets you exactly where you are and walks you through each step with patience and clarity. When you’re standing in the middle of your own storm of water, Tammy becomes the rock you can hold onto. What truly sets her apart is how much she cares. She’s that perfectly fitting, comfortable glove of a person—reassuring, steady, and genuinely invested in your wellbeing as much as the job itself. If you have a loss, I wholeheartedly recommend having Tammy in your corner.

I called Warren Restoration around noon on Friday about a problem we had with a water leak on our hardwood floors in our kitchen, and Tammy was there within a couple of hours. She did an assessment of our situation and thoroughly explained how the treatment process would work. She even offered to have a crew come out that afternoon to set up the equipment to start the restoration process, but because of a conflict we had we asked if we could postpone that until Monday, to which she graciously agreed. We are currently in just the second day of the treatment and everything appears to be going smoothly. Tammy has been to our house both days to check on the progress, and says she will be here every day until it is finished. We could not have asked for better service from both Tammy and her crew, and for that we highly recommend Warren for your restoration needs!

Ashten and his crew were absolutely fantastic. Quick, efficient and thorough. Would recommend to anyone I know. I wish I could give more then five stars but google simply won’t let me!!

Brad from Warren Restoration was great! Communication is key when dealing with the unknowns of a house fire. Brad was readily available by phone or text to answer questions and keep us up to date on progress. Would recommend and use again.