Jamal is an awesome, reliable, fair, honest, punctual mechanic and just really nice person in general. Oh, and I never met him in person (don't even know what he looks like!).
My daughter goes to UCF and I live in Ft. Lauderdale. I have no clue about the auto shops in Orlando. She needed an alternator on her 2003 Chrysler PT Cruiser. It was dead in the parking lot at her complex. I called around a few shops near her. Their prices were outrageous, plus I would have to arrange towing the car to the shop.
I found Jamal on Google and saw his reviews. I know it's tough to trust anything these days but you could tell these reviews were genuine, not created by AI or the guy's family, so I took a chance. I'm so glad I did..!! I found the alternator online. He saw what I picked out, said it was good but did some research on his own and found the same one for a lower price on Amazon. Saved money there, had it shipped to my daughter in a couple of days. Came to my daughter's complex and installed it right there in the parking lot in about 3 hours. The shops I called said it would be an all day job and were DOUBLE the price that Jamal quoted me.
Couple of days pass and my daughter tells me the car won't start. Turns out the battery was shot from the bad alternator. Jamal had charged it up but it wasn't holding the charge. He came back, bought a new battery and put it in. Everything is fine now.
This guy is literally too good to be true and he stands behind his work. I paid him with Zelle. He goes over and above to make things right. He actually cares about what he does and knows the value of his reputation. Not having a shop to pay rent on allows him to have lower prices. The fact that he comes to you to do the work is icing on the cake. I know this is a long review but I believe in giving credit when it's due. Times are tough all around, hard to trust anyone these days and I can't afford to buy my daughter a new car. I know there are lot's of people like me out there going through the same thing, so finding a guy like this can literally make a difference in people's lives.
Thank you Jamal for everything. Keep up doing what you do. It's more than just fixing people's cars. The money they save can be put towards other bills. The convenience you provide gets them back on the road quicker. The peace of mind knowing they have an honest mechanic they can rely on is priceless.
Wish everyone the best and good luck..!!