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Wackerli Subaru Service

  • Auto Repair Shop in Idaho Falls
  • Closed
  • 4.7
    (41)
Wackerli Subaru Service
Reviews
4.7 out of 5
(41 reviews)
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Tan. T.
4 weeks ago
Subaru’s service has been excellent throughout the years. I have been their customer since 2016 for my Outback, and the experience has consistently been outstanding. Their new building is impressive, with great amenities and a warm, comfortable interior. The express service is efficient, and the waiting area is cozy, with a nice snack bar and space to get some work done. They even included a kids’ corner, which is a thoughtful touch for families. A great facility supported by a great team—highly recommended.
John Bryant
a month ago
Crystal has been Great to work with and make sure the customers problems are resolved and taken care of, She very knowledgeable and takes the time to listen and go over the needed repairs. Thanks Johnny B
Matthew Louis
5 months ago
Professional and fast service. Grant Woolsey was very pleasant and honest. Some gentle upselling, but not too pushy and were receptive to removing service items from my ticket.
Rod Caskey
3 months ago
Best auto dealer I have worked with. They are friendly, open, courteous and knowledgeable and create trust. Highly recommended
Noah Vaughn
10 months ago
They did a great job and ensured my car was taken care of in a swift manner. Blake and Crystal were extremely friendly and helpful and the location was comfortable to hangout in until they finished. The price seemed a little high but it was also good knowing they knew what they are doing
Howard Hart
8 months ago
Our service was exceptional. Got right in and out. Answered the questions that could be answered and was very professional! I did have one question that needed to be answered Monday which was how much to tint my front two windows on my 2025 Forester.
Ashley Barron
a year ago
Blake was awesome to work with! I have been having issues with my tire, and he was able to find a permanent solution. They communicated effectively when informing me of any updates on my car. I would a 100% recommend wackerli Subaru
Cassandra Lee
a year ago
I highly recommend Subaru, and Wackerli Subaru. My husband and I purchased our Subaru in Nevada before moving here and was nervous about visiting a new dealer for our service needs. So far we have had three services done at Wackerli, and have been overly satisfied each time. Most recently, we had a scheduled service to fix a rubber gasket around our windshield. When we set the appointment there was some misinformation or miscommunication, and we were told it would be covered under our warranty after meeting our deductible of $100. We went ahead and set the appointment. After it was done and we returned to pick up our vehicle, we were informed about the misinformation and instead of charging us the total cost or even the $100 deductible we had originally been planning on completely, they covered it 100%! You just don’t see this great of customer service anymore. We’re so thankful to have an amazing dealer for our current service needs and possible purchases in the future. Thank you Wackerli!
Katrina Raskin
11 months ago
I would give this dealership a million stars if I could. Currently going through a bad situation with the dealership that I bought my car from , Crystal in the service department at wackerli has been so helpful with me and my car. And they even gave me a rental car until my car is fixed. Next time I buy a car I'm coming here they actually care about there customers.
Daniel Williams
a year ago
Brought my 2004 Outback in for some suspension repair and they went above and beyond for me! It's harder to find parts for a 20 year old car, but Pedro did a great job sourcing what we needed! I have previously brought my 07 Forester in for an oil change and had a pleasant experience then too. They have earned my business for sure!
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