Verified

VOVO BIDET

  • Distribution Service in Torrance
  • Closed
  • 5
    (450)
VOVO BIDET
About
VOVO USA is smart bidet toilet distributor and we import bidets from South Korea since 2019. At VOVO USA, innovation is at the core of everything we do. We are committed to pioneering advancements in smart bidet technology, continuously seeking new ways to enhance bathroom experiences for our customers. By fostering a culture of innovation, we stay ahead in an evolving industry, offering cutting-edge solutions that redefine comfort and hygiene. Our customers are at the heart of our business. We prioritize understanding their needs and delivering exceptional products and services that exceed their expectations. Inquiry : support@vovousa.com
Hours
Closed
Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot · Wheelchair accessible restroom · Wheelchair accessible seating ·
Location
970 Knox Street, Unit A, Torrance, CA 90502, United States
Services
Integrated Toilet
Bidet Seat
Reviews
5 out of 5
(450 reviews)
5
5
4
3
2
1
Levener Samedi
2 months ago
This is one of my best experience that I ever had. VOVO BIDET Company has an excellent customer service. It is at the top. Let me explain. I bought this beautiful bidet toilet for my wife just about years ago. She loves it and enjoys it every second. And took a great care of it because we know they are very expensive. But, however, 5 days ago it stopped flushing. I looked at it and I tried to troubleshoot the issue. And started doing some research and looking for parts online for it, then I thought about the Company VOVO which made my toilet. The 2 years warranty they offer expired and I didn't register it when I bought it. So I reached out to the VoVo customer service for help. I was willing to pay for any parts or I was even thinking to go ahead buy another toilet seat to install on it for her that's how much my wife loves it. After sent them an email explaining the problem, in less than an hour I got a reply. I said, WOW, baby I got a reply from someone Dawn. And the email asked for information about my toilet. I sent all of that, and I got another reply in couple of hours later. I sent some pictures to show my model, and Dwan sent me instructions to review with pictures well explained and said that you reviewed everything if you feel comfortable to replace the parts he will send me that parts. And effectively he did. Supper, supper nice, very professional, very effective conversation, rapid,. I have all that I need on the way right now at UPS coming. Dawn sent me my tracking number. I am checking every hour to see where there it is right now. I just think that the Company deserve more then 5 stars for their excellent Customer service. And Dawn took a great care of my problem that I have with the toilet and deserve more than 5 stars. My wife can wait to have toilet. Strongly recommended, get VoVo toilet bidet you won't be disappointed. Thank you Levener
Matthew L
4 months ago
I purchased one VOVO bidet VB-4000SE in June and it has been working great. I'm happy with so far. During Amazon summer black Friday promotion, it's price was so much better, I couldn't help but buy another one at a price about 200 bucks less. Would be super happy if they could match the price (😂). Anyway I'm happy with the buys so far.
About
VOVO USA is smart bidet toilet distributor and we import bidets from South Korea since 2019. At VOVO USA, innovation is at the core of everything we do. We are committed to pioneering advancements in smart bidet technology, continuously seeking new ways to enhance bathroom experiences for our customers. By fostering a culture of innovation, we stay ahead in an evolving industry, offering cutting-edge solutions that redefine comfort and hygiene. Our customers are at the heart of our business. We prioritize understanding their needs and delivering exceptional products and services that exceed their expectations. Inquiry : support@vovousa.com
Hours
Closed
Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
Location
970 Knox Street, Unit A, Torrance, CA 90502, United States
Reviews
5 out of 5
(450 reviews)
5
5
4
3
2
1
Levener Samedi
2 months ago
This is one of my best experience that I ever had. VOVO BIDET Company has an excellent customer service. It is at the top. Let me explain. I bought this beautiful bidet toilet for my wife just about years ago. She loves it and enjoys it every second. And took a great care of it because we know they are very expensive. But, however, 5 days ago it stopped flushing. I looked at it and I tried to troubleshoot the issue. And started doing some research and looking for parts online for it, then I thought about the Company VOVO which made my toilet. The 2 years warranty they offer expired and I didn't register it when I bought it. So I reached out to the VoVo customer service for help. I was willing to pay for any parts or I was even thinking to go ahead buy another toilet seat to install on it for her that's how much my wife loves it. After sent them an email explaining the problem, in less than an hour I got a reply. I said, WOW, baby I got a reply from someone Dawn. And the email asked for information about my toilet. I sent all of that, and I got another reply in couple of hours later. I sent some pictures to show my model, and Dwan sent me instructions to review with pictures well explained and said that you reviewed everything if you feel comfortable to replace the parts he will send me that parts. And effectively he did. Supper, supper nice, very professional, very effective conversation, rapid,. I have all that I need on the way right now at UPS coming. Dawn sent me my tracking number. I am checking every hour to see where there it is right now. I just think that the Company deserve more then 5 stars for their excellent Customer service. And Dawn took a great care of my problem that I have with the toilet and deserve more than 5 stars. My wife can wait to have toilet. Strongly recommended, get VoVo toilet bidet you won't be disappointed. Thank you Levener
Matthew L
4 months ago
I purchased one VOVO bidet VB-4000SE in June and it has been working great. I'm happy with so far. During Amazon summer black Friday promotion, it's price was so much better, I couldn't help but buy another one at a price about 200 bucks less. Would be super happy if they could match the price (😂). Anyway I'm happy with the buys so far.
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot · Wheelchair accessible restroom · Wheelchair accessible seating ·
Services
Integrated Toilet
Bidet Seat
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