Visthara a unit of Suraksha Stay

I had a wonderful stay at Visthara Hotel. The property is well-maintained, comfortable, and offers excellent hospitality. The rooms were clean and thoughtfully designed, and the overall ambiance made the stay very pleasant. A special mention to Mr. Anand, the Front Office Manager, for his warm personality and professional approach. He ensured that every detail was taken care of with great attention and made us feel truly welcomed throughout our stay. His courteous and helpful nature added a personal touch that made the experience even better. Highly recommend Visthara Hotel for anyone looking for a comfortable and well-managed stay experience.

The only good thing about the hotel is that the rooms are nice, it's a new hotel. They're charging 500 rs extra for a room with breakfast, however, after checking in I got to know they don't prepare breakfast inside the hotel. They bring it from outside- only one dish one plate per person- Dosa/Idli. My booking was without breakfast and they charged me 50-70 rs for the same breakfast when I ordered from room. Do not book rooms with breakfast to waste your money. During checkin they told me they don't allow outside food, everything has to be ordered in house. After first day, they denied to get me breakfast as they said my booking was without breakfast. I told them I will pay and asked them why they got me breakfast for 50 rs on first day. After shouting, they got me on second day but for subsequent days there was no breakfast. They didn't allow outside food ordering for lunch and dinner but when I ordered dinner one night after 10.30pm they said I need to order from outside myself as their kitchen is closed. It's very confusing. I didn't have breakfast for many days ad I woke up late and they wasn't ready to buy me breakfast in exchange of money and also didn't allow ordering from outside after 11. So I had to wait till lunch until their kitchen opened. The guy and the lady at the reception are the ones doing this. Most likely they are owners or managers but the room service staff is very good.