We had an amazing experience here. Our 1-year-old Cane Corso had a scary night. We accidentally left him with a beef cheek chew, and by morning, he was vomiting up entire chunks of it and had blood in his stool. We were totally terrified.
From the moment we walked in, the receptionist was so sweet and patient. They took us back right away. Bri, the vet tech, had the most positive and uplifting energy. We felt like total failures that morning, but she immediately helped us calm down and reassured us. She gave us great advice and recommendations. Our pup loved her so much! Not once did he feel anxious around her even though he had to get IV fluids! That’s so impressive to me!
Our dog is usually very anxious at the vet, and at other clinics he’s been scared and tense, but not here. With other clinics we’ve gone to, they were scared of him because he’s a larger breed. But at Vista, everyone’s calm, gentle energy made him feel so safe and comfortable.
Dr. Carinne (I hope I got her name right!) was so absolutely wonderful. She took her time explaining everything in detail, answered all our questions, and never once made us feel pressured to spend money unnecessarily. Every suggestion she made felt thoughtful and truly in our dog’s best interest. She also shared so much helpful information we didn’t even know we needed!
We never felt judged or unwelcome. We felt supported, cared for, and genuinely heard, which is so rare with any medical situation. These ladies are all so cool, so kind, and so professional. Honestly, this might be the best experience I’ve ever had with any business. We’re beyond grateful for how they treated us and our pup.