I brought my 15-year-old senior cat, Gummy, to Vista Vet Clinic after he managed to sneak onto the roof and take a fall. He ended up with a small bruise near his eye and a cut on his nose. Our regular vet didn’t have any openings, and we didn’t want to take up emergency resources for a non-critical injury, so we were really grateful that Vista Vet could see him right away with no wait and no hassle.
The staff were incredibly sweet and accommodating from the start. The woman I spoke to over the phone gave me clear, accurate quotes and accurate wait times. When we arrived, the receptionist was warm and helpful, and Dr. Annamaria was so kind and thorough during Gummy’s exam. She made sure his fall hadn’t caused any deeper issues and also noticed some signs that he might’ve gotten into a little scuffle with another cat. They took the time to carefully review his history and made sure none of his preexisting conditions were contributing to the injuries.
Not only did they ease our worries about the fall, they also offered thoughtful guidance about his arthritis, providing us with long-term pain management recommendations and getting him started on medication right away.
For an urgent care visit, everything about our experience was smooth, compassionate, and professional. The clinic was clean, the staff were attentive, and we felt truly cared for. If we ever need urgent care for Gummy again, we’d absolutely come back here. Thank you so much!