UPDATE - MANAGEMENT RESPONSE:
You are correct, I am not a client, nor, as I stated, will I ever be a client. I will be happy to point out to you where your professional driver ran the red light: Review footage crossing over I10 at Wild Horse Pass today, then traveling North on 54th Street towards Chandler Blvd. It was approximately noon. He did not have a passenger in the vehicle with him.
I am having a fantastic day. As a matter of fact, I am on vacation and have my family in the car with me. The behavior we all witnessed from your professional driver and the fact that you're not able to discern inappropriate behavior when reviewing the footage makes me worry on so many levels.
I am not some anonymous person, maybe employed with a competitor, trying to bash your business. I witnessed inappropriate, dangerous, reckless behavior.
You don't need to acknowledge it or take ownership. A reputable business would. I did not make this up. But your response to my eyewitness statement reiterates to me that I should never entrust my safety into the hands of your business.
Vince drives me nowhere.
"But why?" You may say. "VDY 6" considers running red lights, paying more attention to the screen in his hand, riding your tail, then wildly throwing hand gestures is appropriate and safe behavior. Just dumb that he's doing all of that in a company vehicle.
Next time I need a ride, I know who NOT to call.