Village at Valley View

We (I and 4 others) have a musical group that performs at 9 different memory care facilities in the Rogue Valley 3 times a year so I am well acquainted with each facility. This is the best of all 9 facilities. Extremely attentive staff. It is obvious that this staff really cares for each member of their community. This would be my premier choice for a loved one with memory problems.

Village at Valley View is a outstanding home for those with dementia who need support and caring. I have worked in assisted living facilities, visited residents of many of them and have toured even more looking for the right place for my mom to live. Village at Valley View is the best. The staff are attentive and kind to all of the residents. They do their best to bring individual attention to and really get to know the folks they care for. There are activities to get people engaged to the best of their ability. The common areas and resident rooms are bright and cheerful. The gardens and paths are beautiful. It is clean and well cared for. I am not able to take care of my well loved mom, but I am very grateful that I found a place that takes care of her like I wish I could.

My mother-in-law moved into the Village at Valley View several years ago from another memory care facility. We decided to move her here because we felt she wasn't getting the attention she needed. She loved to listen to music and interact socially with fellow residents. She wasn't getting that stimulus. After we moved her we noticed a very positive change in her. She looked better, less stressed and more energetic. The staff here at Valley View took the time to interact with her. They had on occasion provided live music and there were open areas where the residents could interact socially. The staff there is very caring and my wife and I appreciate the time and attention they give to the residents under their care.

Moving my mother to the Village at Valley View almost a year ago was the best decision we have ever made! Melissa Harris is very caring and her staff are all wonderful. It is truly a family atmosphere full of fun, compassion, and genuine interest in the happiness and well-being of each resident. Staff really stepped up to the plate with their implementation of COVID requirements while providing ways to stay in touch, and with their commitment to keeping the residents calm, safe and secure during the recent local wildfire. My mom tells me she LOVES living there and I am just so grateful and appreciative of this wonderful place!

I am in search of a memory care facility for a family member, I have visited a few in the valley and by far there is no comparison. The Village is a place from the heart. I had wonderful tea and sweets at the facility with the residents and families this afternoon, I also met an army of warm and caring caregivers. The bright and cheerful feeling from the physical space to the genuine caring staff instantly put me at ease and I knew I am in a wonderful community. I talked to different family members and they were welcoming and praised about the care their loved ones receive at the Village. I am very impressed by the professionalism of the staff and their genuine care from their hearts. This is definitely the community I would place my family member in when he is ready.

Melissa Harris and staff do amazing work caring for all the residents at Village at Valley View. My grandmother has been there almost a year and it was very hard for my parents to make the decision. Melissa Harris was so kind to my parents through the transition. There was an adjustment period but I have seen my grandmother thrive and make new friends. Especially during this Covid-19 time the staff works extra hard supporting the residents with extra love since families can only do window visits. I hope soon the virus will get under wraps and I can come visit and give my Grandma the biggest hug. My grandmother means so much to me and I feel lucky to know she is in such great hands. It takes a Village and Village at Valley View does an amazing job.

We held off for years in placing dad in Memory Care. We thought it best for him to be at home with a relative. I wish we had made this move YEARS ago. I LOVE Village @ Valley View in Ashland, OR. My dad is so well cared for. Every time I stop in to see him I'm impressed with how caring and loving all the employees are. They're so patient. They have activities going, music, yummy food. I've never come in and had the facility or my dad smell dirty. My dad talks about how much he likes "working" there. He says it's such a peaceful place. If I could give 10 stars I would.

Village at Valley View has been a God send! All of the administrative staff and caregivers have been so wonderful. We could name several, as many stand out, but Javier has been so thoughtful and conscientious. His time and attention are very much appreciated. Everyone there truly cares about their residents and the community being cared for by their services. T&K Banke

We couldn't be more pleased with the care mother is getting at Valley View. They have the kindest and most compassionate staff across the board. They are organized and keep the place very clean. The food is excellent. Mother enjoys the activities and social interactions. Her quality of life is much improved.

When I started looking at Memory Care Facilities, for my Mother, I had a number of questions. How stable was their work force? Was this just a job to them? Would my mother fit in? Were the Administrators accessible and easy to communicate with? How often was there a price increase? What hours of the day was I allowed to visit? What was it really like as opposed to what my eyes could see? In my search, I considered 5 different facilities. I was most impressed with Village at Valley View. I liked that the residents had several areas outside of their room that the television was not an intrusion. That I could visit anytime. The facility was clean and bright and the colors in and on the building had an upbeat feel to it. And admittedly, not a determining factor, I liked the music they were piping through the building ...... mostly 1940’s music which the residents could recognize. But most importantly, the caregivers were paid above average for their skills. I did not want a turnstile workforce. They have always responded to me and my concerns almost immediately. And they have been proactive with me and my Mother with suggestions that would make her life more comfortable. Is everything perfect? It is for me and Mom.