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Vets Now Wrexham

  • Emergency Veterinarian Service
  • Open now
  • 4.1
    (245)
Vets Now Wrexham
Reviews
4.1 out of 5
(245 reviews)
4.1
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Jake Cook
3 months ago
Very helpful and polite. The vet listened to my concerns and advised me on all options to treat my cat. I went away feeling happy that my cat had the best care possible. Reception was also very helpful and explained the cost and helped with insurance forms on my behalf.
avigdor
a month ago
We needed a C-Section in the middle of the night! Sarah and her team were excellent, explained everything and took great care of Becky and her puppies! They could not have been more helpful and caring
KJ
a month ago
Excellent service from both Julie and Sarah. Sadly we had a heartbreaking decision to put our beautiful Rosie to sleep, but the time, the compassion, friendly and understanding service helped us beyond words. Personally I thought it was good value, compared to our day vet prices. Highly recommend this out of hours veterinary service.
Lyndsey Harrison
11 months ago
What can I say. I’m still overwhelmed by the amazing experience I’ve just had with Vets Now Wrexham! From the moment I arrived until I left, Deb and Gloria were the most authentic, caring people and I couldn’t put into words the thanks I have for them. I rang Vets Now helpline where I was able to easily be triaged and spoke to Deb on the phone regarding my male cats odd behaviour. I thought he was constipated, however, Deb was able to suggest (without worrying myself) that it could be a blockage in his urinary tract. I followed her advice and kept an eye on him and after not passing urine for another 2 hours, I was able to be seen quickly and for Mickey to have his procedure and be home in under 2 hours!! Words can’t express the gratitude we as a family have for you! Without Vets Now Wrexham, Deb and Gloria, who knows what could have happened to Mickey Mouse Michael Jackson W! We will be eternally grateful to you and will 100% recommend you to everyone. Thank you so much
Anthony B
a month ago
Vets Now have been an absolute lifesaver. I’ve used their out‑of‑hours service three times now and the staff have always been really friendly and helpful. The only reason it’s 4 stars instead of 5 is the cost, it’s super expensive (£313 consultation fee). It worries me that a lot of people’s pets may suffer if they can’t afford this, especially since they don’t do direct insurance claims. You have to pay upfront and claim it back yourself, and if you do make an insurance claim there’s an extra admin charge on top, which isn’t covered by insurance. So that’s just something to be aware of. But I can’t fault the service or the staff, they’re amazing.
Alison Baker
2 months ago
I had to bring my dog to the emergency vet. Natalie and Roo were wonderful. Explaining everything and answering questions. Very patient and professional. Were lovely with Bella. She was in so much pain. Thank you
Hailey Mason
3 months ago
My elderly cat was taking strong painkillers for injury to base of his tail. He had become unwell and vomited during the evening and seemed agitated. The out of hours service was excellent and booked an appointment 20 mins drive away. The vet examined my cat thoroughly and reassured me that he was ok and that the vomiting was unlikely to be related to the medication. She was very understanding and asked me to ring back if I had any further concerns during the night.
Ian taylor
7 months ago
Bear was brought suffering from a severe boas attack his sats were 60 and his temp really high really struggling to breathe and going blue,the staff acted swiftly to bring this under control which basically saved bears life,the after care was equally efficient but also done with compasion they spent time with bear giving cuddles etc which bear loves especially when he would have been out of his comfort zone,at every stage they kept us up to date with his progress which put us at ease in such a terrible situation.we can't thank the practice enough for all that they did to help our little boy who now his safely back home and doing really well thanks to the whole team for everything you did !!!
Sian Williams
4 months ago
Bloooomin AWESOME!!! What an absolutely wonderful organisation you are! (Especially Emma and Deanna). Thank you for your huge amount of help, love and care that you showed our beautiful little 18 year old cat Cariad. She is now THRIVING again thanks to you rehydrating her after her little 'getting lost' ordeal (possibly dementia?) for 48 hours! You are ALL ANGELS walking this earth, disguised as human beings... you really are! I can't THANK YOU enough for getting in touch and telling us that she had been found... WOW!! Just absolutely amazing service. Keep up the GREAT work you are all doing, as it is Rrrrreallllly appreciated! DIOLCH YN FAWR IAWN INDEED!!xxx
Rachel Jones
4 months ago
5 stars for OOH service. Yes it's expensive, but call out fee explained on the phone prior to visit. Reception staff very helpful, friendly and professional. Esme the vet we saw was calm, efficient and thorough, explained treatment, offered advice and was in my opinion very caring. Would use again if needed.
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