Vets Now Swansea

I can't thank the emergency team enough for saving my girl's life the other day. Fast acting, thorough, clear and precise communication in one of the hardest and most stressful situations I've ever been in. Everyone who works here is a hero and I won't ever be told or hear otherwise! Called at 5:15am and was told come straight in, when we arrived they immediately took her around the back and did an ultrasound scan within 15 mins we were told what it showed and given options of plans of action. We decided to admit her and came back for 8am to transfer her to PDSA around the corner where she underwent a life saving surgery and is now recovering and hopefully she continues to be on the mend. My partner and I just had to say goodbye to his is little sister very suddenly, I've also had to put my childhood family dog and cat down this year, so Vets Now didn't just save my dog's life, but ours too. We couldn't have taken a different outcome. Thank you from the bottom of our hearts ❤💞

Can’t thank these vets enough for how quickly they diagnosed my dog who had become unwell very suddenly, they sorted everything out for him to go to Bristol animal hospital for immediate surgery, he is home now recovering, if it wasn’t for their prompt action the outcome could have been dire. Thank you again guys you’re the best!

We attended Vets Now late on a Sunday night and found the whole experience excellent. From the call handler to the receptionist and vet the service was thoughtful and efficient. The vet and nurse handled our distressed cat extremely well and the consultation notes were emailed to us and our regular vet within 30 minutes.

I had to take my cat Molly to the emergency clinic recently. Staff were helpful and friendly although seemed overworked. Triage wasn't as quick as I thought it would be and in total it took 2.5 hours before she was seen by a vet. When you are worried sick about your pet 2.5 hours may as well be 2.5 days! The vet was kind, efficient and put us at ease. I think some more staff is a must especially during emergency hours.

Absolutely amazing service I can't thank you enough my dog would not be here now with out you thankyou so much from bottom of my heart ♥️ from the first photo not even wanting to stand up to 3 days after her operation totally back to normal I can't thank you enough x

I don’t mind paying put of hours fee as that is expected however meds dispensed were not usable without wasting a lot.. which when an out of hours fee is added to each medication means £50 was spent on meds that could not be used properly. I am a nurse and capable of drawing meds up… I had to spend further money getting an appropriate administration set up. However the staff were friendly and got things moving in the right direction.

Was able to get my poorly dog seen very quickly. Dealt with professionally. Given great advice. My dog was given good care and everything was explained plainly.

Vets Now were a godsend and helped us enjoy more time with our cat, after he took a completely unexpected turn. Elise and Kate were very gentle, and explained everything to us and reassured us

We were treated with good care and respect and our dog received excellent expertise - we left feeling relieved that the treatment had gone well. Thank you to the reception and vet.

Amazing service for an emergency operation on our cat on Boxing day! They kept us updated and looked after our boy so we'll, thank you!