Vets Now Swansea

I can't thank the emergency team enough for saving my girl's life the other day. Fast acting, thorough, clear and precise communication in one of the hardest and most stressful situations I've ever been in. Everyone who works here is a hero and I won't ever be told or hear otherwise! Called at 5:15am and was told come straight in, when we arrived they immediately took her around the back and did an ultrasound scan within 15 mins we were told what it showed and given options of plans of action. We decided to admit her and came back for 8am to transfer her to PDSA around the corner where she underwent a life saving surgery and is now recovering and hopefully she continues to be on the mend. My partner and I just had to say goodbye to his is little sister very suddenly, I've also had to put my childhood family dog and cat down this year, so Vets Now didn't just save my dog's life, but ours too. We couldn't have taken a different outcome. Thank you from the bottom of our hearts ❤💞

I had to take my cat Molly to the emergency clinic recently. Staff were helpful and friendly although seemed overworked. Triage wasn't as quick as I thought it would be and in total it took 2.5 hours before she was seen by a vet. When you are worried sick about your pet 2.5 hours may as well be 2.5 days! The vet was kind, efficient and put us at ease. I think some more staff is a must especially during emergency hours.

Can’t thank these vets enough for how quickly they diagnosed my dog who had become unwell very suddenly, they sorted everything out for him to go to Bristol animal hospital for immediate surgery, he is home now recovering, if it wasn’t for their prompt action the outcome could have been dire. Thank you again guys you’re the best!

Absolutely amazing service I can't thank you enough my dog would not be here now with out you thankyou so much from bottom of my heart ♥️ from the first photo not even wanting to stand up to 3 days after her operation totally back to normal I can't thank you enough x

We were treated with good care and respect and our dog received excellent expertise - we left feeling relieved that the treatment had gone well. Thank you to the reception and vet.

Absolutely amazing team took really good care of our puppy and very experienced excellent care was given to puppy and very friendly staff as well would highly recommend vets now thank you so much

This was an put of hours emergency, we were expected, but were left outside in the pouring rain for over 5 mins. Did not actually speak to the vet only nurses who were more interested in taking my details on a computer which kept crashing, than attending to my dogs. We were prescribed medication for the dogs 30ml 6 times a day, but only provided with 2 100ml bottles

Our dog was attacked so we had to attend on a bank holiday Monday. Nurses/vet and staff were fantastic. The only reason for 4 and 5 stars is because they were absolutely run off their feet. It was so busy, there is no way they can cope with that level of animals needing support. They did their best but it wasn’t fair on the staff or the animals. No room in the waiting room. Ridiculously long wait with a very stressed dog. Management need to consider more vets/nurses to be working on bank holidays.

We brought our Jack Russell here on Saturday as he was having some difficulty standing. We were seen almost immediately and Danail the vet we saw was amazing. He took the time to ask questions and explained everything to us. It’s never nice going to the vet but it was the most positive experience we could’ve had. Thank you for you help guys!

Called for advice and was instantly reassured and supported by the receptionist who checked with the vet. I want to say (Sebastian) so sorry if I got the name wrong, but wanted credit to be shared where it is due. Couldn't have asked for a more prompt and efficient service. Thank you.