Vets Now Swansea

I can't thank the emergency team enough for saving my girl's life the other day. Fast acting, thorough, clear and precise communication in one of the hardest and most stressful situations I've ever been in. Everyone who works here is a hero and I won't ever be told or hear otherwise! Called at 5:15am and was told come straight in, when we arrived they immediately took her around the back and did an ultrasound scan within 15 mins we were told what it showed and given options of plans of action. We decided to admit her and came back for 8am to transfer her to PDSA around the corner where she underwent a life saving surgery and is now recovering and hopefully she continues to be on the mend. My partner and I just had to say goodbye to his is little sister very suddenly, I've also had to put my childhood family dog and cat down this year, so Vets Now didn't just save my dog's life, but ours too. We couldn't have taken a different outcome. Thank you from the bottom of our hearts ❤💞

I had to take my cat Molly to the emergency clinic recently. Staff were helpful and friendly although seemed overworked. Triage wasn't as quick as I thought it would be and in total it took 2.5 hours before she was seen by a vet. When you are worried sick about your pet 2.5 hours may as well be 2.5 days! The vet was kind, efficient and put us at ease. I think some more staff is a must especially during emergency hours.