Vets Now Peterborough

I can’t thank the team at Vets Now enough for their incredible care, especially the wonderful nurse who helped my dog twice recently. My dog has fractured ribs, and she was truly like an angel to us — calm, compassionate, and so understanding. She not only managed my dog’s pain with such care, but also took the time to guide me through everything and help me find some clarity about what had happened. It’s never easy seeing your pet in pain, but her kindness and professionalism made such a difference. Thank you so much for all your support — it meant the world to both me and my dog (Lady) 💛

I took my dog to Vets Now Peterborough (Byre veterinary surgery)after he had diarrhoea, was not himself, and had stopped eating and drinking. This started on Friday. I waited a day to see if he improved, but by Saturday he was no better and I had a strong feeling something was seriously wrong. Before admitting him, I was told a blood test was required. The emergency vet performed blood tests and told me the results were “clear.” I was reassured that my dog was fine, not dehydrated, and that he only had a fever and high temperature. The vet, Natalia,gave him an injection of Prevomax and 5mg Metacam, and told me it was good news, that I didn’t need to worry or spend more money, and that my dog could go home. I was also given oral medication (including Pro-Kolin/Prodale) to last until Monday. Despite repeatedly explaining that my dog had not eaten or drunk, I was reassured he was okay. Tragically, my dog died the following day, less than 24 hours after being seen. I am heartbroken. I spent a total of £630.25 and feel deeply let down, misled, and robbed of the chance for proper investigation or treatment when my instincts told me something was very wrong. The vet Natalia kept mentioning how she wanted to save me money and I told her I don’t want to save money I want my dog to be saved. Please do not use this veterinary.