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Vets Now Kirkcaldy

  • Emergency Veterinarian Service
  • Open now
  • 4
    (193)
Vets Now Kirkcaldy
Reviews
4 out of 5
(193 reviews)
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Phil
5 months ago
From the moment my cat was transferred from St Clair Vet to Vet Now. They were nothing short of amazing. The attention and care they gave my cat, who has a life threatening infection, was honestly amazing. Thank you to the reception team who took so many calls from me and to the vets Nicola, Ellie and Alyon who demonstrated extreme professionalism, kindness and genuine compassion for a very uncertain and sensitive situation. We really are very grateful for everything you did for Steve. Thank you, from the bottom of our hearts.
Pamela Wilson
a month ago
Visited Vets Now on sunday evening. Was taken straight away, after my dog ate grapes. Staff were friendly and efficient, explained procedure thoroughly, and assited me through the insurance claim process, quick, professional service. Would not hesitate to use again or recommend to friends
Keel Heubner
5 months ago
I really appreciated the full level of support from Vets Now when my dog injured his toe. From the phone call right to the next steps for handling the insurance, the process was smooth and efficient, and the vets were wonderful and made sure my pet was looked after and I was kept informed throughout the process. The receptionist even greeted me at the door and knew to expect me and when, so internal communication is excellent. I very much appreciated the level and quality of service.
Lisa Nisbet
2 months ago
The vet that we saw was very good and took our dog straight away once we arrived. She was thorough with her examination. No issue's with that side of it. What I will say is the fee that is charged before anyone even looks at your pet is absolutely ridiculous, poor animals are going to suffer as a result of these charges as many people won't be able to afford it. I find it totally disgusting that these big companies that have taken over vet practices and increased the prices, making profit on animals being unwell and pet owners struggling to pay. Pet insurance is a total scam too. What happened to good old veterinary practices that were there for the welfare of the animal, not out to make as much money as possible out of them. So this is why my score is so low. Not a reflection on the person we saw as she doesn't make the prices up.
Alison Thomson
2 months ago
Out of hours appointment for collapsed dog. Was told to come in immediately and the vet was waiting to see the dog as we arrived. The vet checked her over and gave a diagnosis of vestibular syndrome and explained what the problem was and gave some reassurance that she would make a full recovery in time. He administered an anti sickness injection and told me she would not have to be admitted. He gave advice on further care for the dog and told me to let her rest and visit my own vet in a couple of days to have her checked. My dog has now been able to stand and walk about. My own vet gave her a steroid injection to help boost her appetite and she is eating a little now. She was also given a tablet to help with lethargy/ anxiety and circulation and is now a lot brighter. I am very satisfied with the treatment given to my dog by Vets Now. Thank you
Emma Campbell
2 months ago
Amazing team helped us this weekend. Everyone was so friendly, professional and reassuring after our dog managed to eat chocolate. They saw us straight away and were so good with her. Definitely recommend Vets Now Kirkcaldy!
Dawn H
4 months ago
We had a scare this morning in the early hours with our 3 year old cat. My first thought was to google an emergency vet to get some advice. We were met with great empathy, kindness and great advice. So thankful for the wonderful lady who answered the phone and reassured us that our cat sounded fine and to keep an eye on her. Thank you for the great service! Really appreciated.
Molly McGlew
2 months ago
Can’t thank vets now Kirkcaldy for seeing our puppy so quickly. Not only did they do everything to put our minds at ease, the aftercare phoning the next day to see how he was doing aswell
Marzena Wiecek
7 months ago
The staff at the clinic were wonderful when I took my puppy for an emergency appointment. They answered all my questions, were very reassuring and most of all amazing with my pup. I could tell she trusted them and without any problems wet with them for her treatment. I really appreciate the advice from the vet how to avoid these accidents in the future.
Lee-Ann Mustard
a month ago
My very small dog had eaten a mince pie. The staff at Vet Now were very friendly and compassionate for the care of our dog.
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