Pet insurance is designed to protect you against unexpected bills.
It’s mainly used to cover the cost of veterinary treatment but many policies also cover loss or theft, third-party liability, euthanasia, cremation or burial, cattery and kennel fees in case you have to go into hospital, and death by accident or illness.
Our clinics and hospitals deal with hundreds of insurance claims for pet emergencies every week and, occasionally, there are hitches during the claims process, often as a result of important details and conditions buried in the insurance policy’s small print.
Here our professional standards director, Laura Playforth, lists some advice for pet owners worried about what to do when considering pet insurance or making a claim.
