The vet was nice and friendly and gave good, thorough, clear advice and information. My dog was operated on quite quickly and I was contacted when they said they would, which was reassuring. My only negative feedback is the cost of treatment, I feel that £360 to walk in and be seen is way too much and £3600 for surgery is shockingly expensive. But you are in their hands and want what’s best for your pet. However, i am grateful for them saving my dog.