Vehicle Value Analysis Gives Collision Repair Shops a Powerful New Way to Protect Customers from Under-Indemnification.
Collision repair shops see it every day: a vehicle is declared a total loss or repaired flawlessly, only for the customer to receive a settlement that doesn’t reflect what the car is actually worth. Most drivers assume the insurance company’s Actual Cash Value (ACV) settlement offer represents true market value, but repairers know the truth – insurer valuations frequently rely on flawed or mismatched comparable vehicles, out-of-market ZIP codes, condition adjustments that don’t reflect reality and formulas designed to control claim costs…not maximize indemnification. The result? Underpaid claims.
VVA also offers a powerful tool for shops to engage in diminished value conversations with customers. Even when repairs are performed perfectly, a vehicle may still suffer inherent diminished value simply because it now carries an accident history. VVA’s Inherent Diminished Value Report analyzes the vehicle’s pre-collision fair market value to determine additional amounts owed and provides ready-to-use documentation to aid in recovering that loss by analyzing pre-collision fair market value, applying a data-driven calculation model and generating a professional PDF suitable for insurance submission – all delivered within minutes.
