My family of 5 was in an to auto accident in November of 2015. We were not at fault, and State Farm was the company for the person who was at fault. It was a horrible experience from the start. They first told me they would repair the vehicle only to call me back later and said it would be a total loss. The offer they made me on the car was laughable, but I was inexperienced as to how to deal with insurance companies. Thankfully, the body shop my car was taken to informed me of Robert at Vehicle Value Experts. I called Robert to talk to him about my situation and what I found was an honest, sympathetic, caring, and helpful man that would start me on one of the GREATEST customer service experiences of my life. Everything that State Farm wasn't, Robert was. He was passionate about working with me to get a fair settlement for my vehicle. Thanks to his counsel and guidance I was able to increase the offer on my car by over $1,800!!!! Unbelievable!!! I couldn't believe he was able to help me so much; especially against a behemoth insurance company like State Farm. But he did! He delivered! If ever I am in an accident again, Vehicle Value Experts will be my first call. I recommend them to anyone and everyone who has been in an auto accident. Calling them is the best call you can make. You will not find a better, more responsive, customer service experience anywhere! Contact them. Like me, you'll be glad you did.