I had a very disappointing experience at Vehicle Solution
I went there for hard water stains removal from car glasses and a car wash. The owner (I believe) told me clearly that everything would be done by 2:00 PM, and the car would be ready between 1:30–2:00 PM. Based on this commitment, I decided to wait there.
However, the work started late. The car wash itself was completed only by 2:30 PM. I assumed the delay was because the glass hard water removal work was also in progress, but when I went to check my car, I saw that no glass work had even started.
I then went to the office to complain. There, I was told that my work was already done, which was completely false. When I pointed out that no hard water removal had been done on the glass, they checked again and realized that the glass work had not been started at all.
After that, they told me that the stains are difficult to remove and cannot be done today, and asked me to leave the car for the entire next day. This was never informed earlier. I also noticed they were planning to use sandpaper (retmal), which could damage the glass, making me even more uncomfortable.
Giving a clear time commitment, making the customer wait for hours, providing wrong information, and then finally saying “Aaj nahi ho payega” is very unprofessional.
Poor time management, false communication, and waste of time.
I did not get the work done here and do not recommend this workshop.