I hate that I have to leave a bad review here, my first experience was awesome. However, the second time I went to this salon was awful. I asked for highlights, but a warm honey blonde, not platinum, and they gave me platinum. I even went back for them to fix it and try to tone it down, and the color came out the exact same. They kept telling me that it looked darker and it was so pretty, but it was very obvious that they couldn’t fix their mistake from the first time and were just gaslighting me to think that they did. On top of that, they charged me AGAIN after not even fixing my hair. I don’t recommend this place. For reference, this is what I asked for, and this is what I got.