Vantra Building Services

Outstanding Cleaning Services I can’t say enough good things about Vantra Building Services. They were professional, on time, and extremely thorough from start to finish. The team paid attention to the details that most companies miss baseboards, corners, high-touch areas, and the little finishing touches that make the whole place feel truly refreshed. Communication was easy, scheduling was straightforward, and they came prepared with everything they needed. If you’re in the Hampton Roads area of Virginia and want a reliable cleaning service that delivers real results, I highly recommend Vantra Building Services. I’ll definitely be using them again.

Great company with amazing team of employees. They are currently under contract as our facilities cleaner. They work evenings and on special projects. They are extremely reliable and professional. I'm glad we made the decision to partner with them. They are small but mighty. The owner has been very responsive to all requests and has provided us with excellent customer service.

Thank you for your amazing service. It's nice to see that there is such a diligent and detailed cleaning company like your company

What you pay for is not always what you get. This was the case with Escape chores. Buyer beware! Update: As you can see, the owner has responded with misleading information here as well as Thumbtack. A few points about the owner's response: - The rate charged for regular cleanings ($190) was determined by the owner after reviewing the property, not by me. This is in addition to a more significant 4 hour "initial clean" by her and her team ($395). By my math, the $ paid and # employees/job/hr seemed to equal about $20 - $30/hr. As detailed below, I was open to paying more if additional work was needed, but none of this was never discussed. - Payment due dates were never discussed, and invoices were sent before service was rendered with payment requested in advance. I made payment in full via upon confirmation of services rendered. In the "4 days" case, I was on travel at the time of rendered service and it took that long to get to property and confirm service rendered. Payment was made despite additional work being needed. It wasn't withheld due to incomplete work. - The suggestion of $450 came from the owner's previous move out clean rate they'd set/performed on another unit. Upon arrival, the owner asked for more money for the job, which I immediately agreed to and paid ($85). - Hazmat suits weren't noted on Ring doorbell footage, nor was it mentioned by the owner prior to these posts. - There was no notice of "service cancellation", just a promise of biweekly cleanings and no team arrival on the agreed upon date, with no response from owner upon questioning. As Raven mentioned, no one's perfect. I understand that, and seeing eye-to-eye is sometimes hard, which is why I made best efforts to communicate expectations and issues in real-time to avoid misunderstandings and heart aches like this. Unfortunately, Raven has chosen to use words like "harassing", "challenging", "disrespectful", " draining ", " unfair", " "unkind", "someone who takes advantage" , and "evil" in response to someone listing legitimate issues they had with services rendered by her company. She's also chosen to publicly threaten legal action for leaving unflattering opinions about my experience. That's definitely one way to run a business... but may confirm for others the need to pause and consider other options before giving their business to someone who responds to feedback like this . Original review: I utilized them on three different jobs. I had to request they come back to each job to complete cleanings. Despite this, I was still open to work with them as their team members are nice and seemed willing to help. I even made efforts to come up with a checklist for future jobs so there wouldn't be misunderstandings. The owner (Raven Bernard) agreed, but then the team failed to show for a schedule job. The owner left me on read and ghosted me. The owner then responded with misleading information when I left 3 star (neutral) review on thumbtack. Buyer beware.

Escape Chores cleaning did amazing with our move-out clean! They made it so much easier for us during an already stressful time trying to move states.

Not only is this an incredible business, but the owner believes in giving back and supporting the community. As a medical school student who also is a competitive athlete, I am always looking for sponsors to help me with my United Grid League endeavors. For my 2024 season, Escape Chores has decided to sponsor me this season and I am very grateful. Not only is the owner hardworking, but she believes in supporting others with their endeavors when she can. I believe that says a lot about the type of person that you would like to encounter and work with. Don’t be afraid to check her business out!

I have been pleased with the 3 cleanings I have scheduled. The Escape Chores team work well together as well as separately with the specific tasks each one does. If they are not sure about something they ask for guidance. My initial cleaning involved a bathroom with a skylight. The Condo Association had our roofs cleared of debris, pine cones, pine needles, small branches and dirt was blown off the roofs! What a mess. Very fine dirt/dust was in the skylight, all over the toilet, the floor, walls etc. The associate who cleaned up the mess was awesome! I was very pleased! Wish I had before and after pictures but I do not!

Great work was done by Escape Chores for my move-out cleaning. I'm grateful and will definitely employ them again.

They are so good cleaning and friendly. It was very helpful to have them on my home, now so clean and bright.I'm so glad 😊

Escape Chores has such an amazing service! You should definitely choose them when you wanna escape those chores