I received three quotes for a full perimeter drain tile system ,new sump pump, 10 steel beams to stabilize my walls and connect my drainage to the bubbler? UTech was not the cheapest but the customer service is what got me.Hassan was my sales rep and long story short , he answered my 20,000 questions, responsive and offered solutions where appropriate. No pressure, did not quote me for things I didn’t need, and didn’t use scare tactics like another company did to get me to commit.
The crew was the same over the five days , they got the work done on time and I trusted them in my home while I was not there. Jason (the on site boss man) helped out where needed, communicated and fixed an issue I had at the conclusion of the job.
My NEWLY installed sump broke and was letting off smoke , called the main line , sent pics and….crickets …Ended up texting Hassan and he offered solutions and it was replaced the next day. I also had some other small issues that I just ended up just fixing myself.
As expected, the clean up I had to do was a lot , there were hard pieces of concrete on the wall, my basement stairs, just random places.. My basement door was left open on the last day and dust went everywhere on my first floor (sad face).
Overall, I’ll live through the dust and will use UTech in the future for further work I need.