My pup was neutered and had complications. We were unable to get him into our regular vet and they recommended here. To say I’m impressed is an understatement. Both techs I encountered were wonderful. Liam and Kelsey were kind, understanding, and took the time to actually see us, not just check us in. They continued to check on us, apologize for the wait due to an emergency, and overall kept my dog and I comfortable. We were in and out in about an hour, which was nothing considering the emergency that delayed us. Dr Frost made sure to explain everything to me (making sure I understood) and reassured me with what to expect/watch for. The facility was spotless and as comfortable as my own living room. The best part was my dog was encouraged to climb up on the couch! Highly recommend! Hope to never need their services again, but will definitely refer everyone I know.