URGENT CARE - Walk In

I had what I thought was a good Dr, however I came to realize in actuality she sucked.. She couldnt even fully explain my bloodwork/results...I saw a Gastroenterologist NOT referred by her and they had to do another blood screening bc the one she did wasn't accurate... I have so many other things g I can write,but I know it won't make a difference... The NURSES AT THE CLINIC ARE INCREDIBLE HOWEVER...

I am writing to express my concern about an experience I had during my visit to your office on July 9, 2025, around 6:30 PM. When I arrived, I was initially greeted by the front desk staff. However, after I mentioned that I did not have insurance, her demeanor noticeably changed and became rude. She informed me that the visit would cost $209, which I acknowledged without issue. While I was completing the paperwork, she then loudly announced in the lobby that the flu test would be an additional charge. I felt this could have been communicated to me more privately and respectfully, especially considering the sensitive nature of medical discussions. Her tone and attitude made me feel uncomfortable and embarrassed, and I ultimately decided to leave without being seen. Before I left, I also noticed her giving me a strange and disapproving look, which further contributed to my discomfort. I wanted to bring this to your attention in the hope that steps can be taken to ensure that all patients—regardless of insurance status