9/1/2025
Brought my daughter in because she had a big gash on her leg.The clinic is so nice and clean. We were literally In and out. Dr Roche was so attentive & explained everything he was going to do. This is my new urgent care.
Thanks to the receptionist as well. She made things a breeze.
9/12/2025
Originally I gave this review a 5 star because we were in and out & it was a holiday but if I could give this a 0 star I would. We literally spent no more than 15 minutes in the clinic which I’m not complaining about. Well after my daughter got the stitches on Monday, I cared for the wound exactly like the Dr said, cleaning it 2x a day, taking her antibiotics etc.. By Wednesday, when she came home from school it was pus-ing and leaking. It did this every day and got worse but we continued doing exactly what the dr said. She left for the weekend, but I made sure they kept it clean and she took her meds. When she got home Sunday, I went to clean it and to me I said it doesn’t seem to be healing right because it shouldn’t still be pus-ing and bleeding. It looked like a scab was growing outward so I told her I wouldn’t it off so it can heal properly. When I went to cut it off I noticed it was hard, I pulled up the hard piece and come to find out it was a piece of the rock that my daughter had slipped on that’s was sticking out of the wound.
I had always wondered why the Dr didn’t clean inside her wound, he only cleaned the outside of the wound where all the extra blood was for him to staple her up. We went to an ER, the Dr confirmed it has been infected. That the original treating Dr should have cleaned the wound throughly before closing it. He prescribed more antibiotics for the infection.
We went back yesterday to get the staples removed. When I was telling the Dr that there was a rock on there and that I noticed he didn’t clean it, he cut me off and walked off but was still super friendly. Nice doctor but instead of rushing things, next time take your time because things could have been a lot worst. The other Drs and nurses have said I should report this to the board. There should be no shortcuts in medicine!