I never write reviews. But Urbana Acupuncture deserves one. If you are a first timer seeking out acupuncture come here. I am in my 20s seeking out to better my muscle tension from anxiety. Even with someone with tattoos I was nervous. But I gave it a shot. The front desk was very welcome and explained everything. I filled out an intake form where you put down what is going on. Then from there the acupuncture specialist will sit down with you 1on 1 and explain what to expect. When putting the needles you truly don't feel anything. The experience I am sure is different for every one but for me, as someone who mediates often, went in and out of a meditated state. But at the same time felt my body work through it. If you are thinking of doing it, I highly recommend. And yes, the slide scale, no questions ask is as true as they say. It was truly as very welcoming and comforting environment.