Upstate Smiles

This is a long-awaited review. On 2/24/2025 our last visit was a nightmare. My son 9 was having an infection and the doctor didn’t drain the pus out before extracting his tooth. My son was crying and kicking off pain during the procedure and he wouldn’t STOP! He kept saying it was just pressure and continued to ignore my pleas for him to stop bc I could see my son’s face in agony. His assistant had to tell him to stop! I was so shaken because I had never in my life experienced or been in this situation. He continued to tell me it wasn’t pain but my son was screaming and kicking out of pain and dared to gaslight me. He added more anesthesia to the area and it wasn’t working. I had to leave his office and go to another pediatric dentist they referred me to with my son’s mouth full of blood and in pain. I’m still angry after a year with this horrible experience. If he didn’t specialize in children why did he accept children in his office? He is lucky I didn’t report him to the board. My son after this experience gets extremely anxious and scared. He did apologize and gave us a Chick-fil-A gift card, but the trauma my son had to go through was not enough. All we wanted was to have a trusted, knowledgeable, doctor who knows what they are doing and to make us feel safe. Pictures of before and after. My son was not scared or bothered to get treatment. The aftermath when he was traumatized.

Dr. Bruce and his staff are simply the best in town. They go above and beyond for their patients. Dr. Bruce is a very talented and well-respected dentist and you understand exactly why as his patient. He makes sure you are happy with the finished product by taking his time and putting a lot of attention to detail. I highly recommend he and his staff to anyone.

I’m getting dental treatment at this place. It is the best. Doctor Bruce and Molly make me feel like family. Doctor Bruce is very picky. A perfectionist. - and so am I, so we make a great team. 😊. Everyone makes you feel at home from the moment you walk in. Thank you Upstate Smiles.

My first appointment with Dr. Bruce was a positive experience from the moment I walked into the office. The staff is friendly and professional and Dr. Bruce is thorough, taking time to explain and listen. I feel fortunate to have found this practice and look forward to my next visit.

Wonderful, friendly staff. I have been going to Dr. Bruce for 20 +/- years. I have ventured out due to insurance changes, However I have always came back. He is truly the best in the area!

No one ever wants to go to the dentist. Dr. Bruce and team will change your mind. Have had nothing but excellent experiences since coming as a new patient this year. Highly Recommend!

Upstate is an excellent dental care provider. Staff is organized, thorough and pleasant. Bree did a great job with my cleaning.

I ❤️ this office everyone is so friendly & Dr. Bruce is awesome, he always gets me in & out, I remember i had a bad toothache he came @ 7am to see me I appreciate him.

Dr. Bruce and his team at Upstate Smiles in Simpsonville, SC, are truly the gold standard of dentistry—not just in the Upstate, but across the entire Southeast. From the moment you walk in, you’re welcomed into a warm, professional, and well-organized environment that immediately puts you at ease. The cleanings are incredibly thorough, never rushed, and always leave your teeth feeling spotless and healthy. Dr. Bruce is not only a highly skilled dentist, but also someone who genuinely cares about his patients’ long-term dental health. He takes the time to explain everything clearly and recommends only what’s truly necessary. The entire staff is friendly, attentive, and efficient. Whether you’re coming in for a routine cleaning or more advanced dental work, you can trust you’re in expert hands. If you’re looking for top-tier dental care in the Southeast, Upstate Smiles is the place to go. I can’t recommend Dr. Bruce and his office highly enough!

Very friendly and courteous office personnel. Accommodating with scheduling and very efficient communication. Dr. Bruce always puts me at ease, explains everything he’ll be doing and is a very gentle dentist. I Highly recommend Upstate Smiles for your dental health needs.